Travelers 2013 Annual Report Download - page 15

The Company also utilizes reinsurance to manage its aggregate exposures to catastrophes. See
‘‘—Reinsurance.’’
The Company is organized into three reportable business segments: Business Insurance; Financial,
Professional & International Insurance; and Personal Insurance.
BUSINESS INSURANCE
The Business Insurance segment offers a broad array of property and casualty insurance and
insurance-related services to its clients primarily in the United States. Business Insurance is organized
into the following six groups, which collectively comprise Business Insurance Core operations:
•Select Accounts provides small businesses with property and casualty products, including
commercial multi-peril, commercial property, general liability, commercial auto and workers’
compensation insurance.
•Commercial Accounts provides mid-sized businesses with property and casualty products,
including commercial multi-peril, commercial property, general liability, commercial auto and
workers’ compensation insurance.
•National Accounts provides large companies with casualty products and services, including
workers’ compensation, general liability and automobile liability, generally utilizing loss-sensitive
products, on both a bundled and unbundled basis. National Accounts also includes the
Company’s commercial residual market business, which primarily offers workers’ compensation
products and services to the involuntary market.
•Industry-Focused Underwriting. The following units provide targeted industries with differentiated
combinations of insurance coverage, risk management, claims handling and other services:
•Construction serves a broad range of construction businesses, offering guaranteed cost
products and loss sensitive programs structured to meet customer needs. Products offered
include workers’ compensation, general liability and commercial auto coverages, and other
risk management solutions.
•Technology serves small to large companies involved in telecommunications, information
technology, medical technology and electronics manufacturing, offering a comprehensive
portfolio of products and services. Products offered include commercial property,
commercial auto, general liability, workers’ compensation, internet liability, technology
errors and omissions coverages and global companion products.
•Public Sector Services provides insurance products and services to public entities including
municipalities, counties, Indian Nation gaming organizations and selected special
government districts such as water and sewer utilities. Products offered by this unit typically
cover commercial property, commercial auto, general liability, professional liability and
workers’ compensation exposures.
•Oil & Gas provides specialized property and liability products and services for customers
involved in the exploration and production of oil and natural gas, including operators,
drilling and well servicing contractors, supply companies and manufacturers that support
upstream operations. Products offered include workers’ compensation, general liability,
commercial auto, commercial property, control of well and other risk management solutions.
•Agribusiness serves small to medium-sized agricultural businesses, including farms, ranches,
wineries and related operations. Products offered include property and liability coverages
other than workers’ compensation.
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