Travelers 2013 Annual Report Download - page 5

 ANNUAL REPORT 
As the following charts show underlying underwriting gain which excludes
the impact of prior year reserve development and catastrophe losses was
approximately  billion in   almost three times higher than in 
This dramatic rise more than off set the decline in net investment income
resulting from lower yields
In order to achieve our return objective we will continue to execute on this
strategy to seek improved returns on our products  particularly as we expect
volatile weather to persist and interest rates to remain low
Looking ahead
We are proud of our results in  but we also understand that past achieve
ments are no guarantee of future performance We remain committed to
underwriting fundamentals as we adapt to changes in the broader economic and
business environment and address emerging risks in new and innovative ways
Committed to
our communities
We focus our giving primarily on
education We also help strengthen
communities by fostering small
business development and supporting
community developments and the
arts to sustain vibrant communities
In addition our employees contribute
many thousands of volunteer hours
– In  Travelers and the Travelers
Foundation gave more than 
million to charitable and community
organizations for a total of more
than  million over the last
fi ve years
– Travelers EDGE® our signature
education initiative reached more
than  underrepresented
students during the year and
provided  students with direct
fi nancial support
– Our Small Business Risk Education
program in partnership with Valley
Economic Development Center
Women’s Business Development
Center and Accion Chicago provided
workshops on risk management
for  small businesses and helped
more than  develop safety risk
management plans
– We have joined forces with Habitat
for Humanity® and the Insurance
Institute for Business and Home
Safety to help communities build
fortifi ed homes to better withstand
future storms in coastal regions of
the country
Underlying Underwriting Gain Net Investment Income
Consolidated performance
“Our success in 2013 has its roots in initiatives
we began to implement in 2010 when we made
it our goal to increase the profi tability of our
products through thoughtful, appropriate rate
gains and improved terms and conditions.”