Pitney Bowes 2010 Annual Report Download - page 22

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3
PITNEY BOWES INC.
PART I
ITEM 1. – BUSINESS
General
Pitney Bowes Inc. was incorporated in the state of Delaware on April 23, 1920, as the Pitney Bowes Postage Meter Company. Today,
Pitney Bowes Inc. is a provider of mail processing equipment and integrated mail solutions. We offer a full suite of equipment,
supplies, software, services and end-to-end solutions which enable our customers to manage and integrate physical and digital
communication channels. Our growth strategies focus on leveraging our historic leadership in physical communications with our
expanding capabilities in digital and hybrid communications. We see long-term opportunities in delivering products, software,
services and solutions that help customers grow their business by more effectively managing their physical and digital
communications with their customers. In this report, the terms “we,” “us,” “our,” or “Company” are used to refer collectively to
Pitney Bowes Inc. and its subsidiaries.
For more information about us, our products, services and solutions, visit www.pb.com. Also, our annual reports on Form 10-K,
quarterly reports on Form 10-Q, current reports on Form 8-K and any amendments or exhibits to those reports are available, free of
charge, through the Investor Relations section of our website at www.pb.com/investorrelations, as soon as reasonably practicable after
such reports are electronically filed with, or furnished to, the Securities and Exchange Commission (the SEC). The information found
on our website is not part of this or any other report we file with or furnish to the SEC.
We file annual, quarterly and current reports, proxy statements and other information with the SEC, and these filings can be obtained
from the SEC’s website at http://www.sec.gov. This uniform resource locator is an inactive textual reference only and is not intended
to incorporate the contents of the SEC website into this Form 10-K.
You may read and copy any document we file with the SEC at the SEC’s Public Reference Room at 450 Fifth Street, NW,
Washington, DC 20549. You may also request copies of the documents that we file with the SEC by writing to the SEC’s Office of
Public Reference at the above address, at prescribed rates. Please call the SEC at (800) 732-0330 for further information on the
operations of the Public Reference Room and copying charges.
Business Segments
We conduct our business activities in seven reporting segments within two business groups, Small & Medium Business Solutions and
Enterprise Business Solutions, based on the customers they primarily serve. We are a global company with operations in the United
States and internationally. See Note 18 to the Consolidated Financial Statements for financial information concerning our reporting
segments and the geographic areas in which we operate. The principal products and services of each of our reporting segments are as
follows:
Small & Medium Business Solutions:
U.S. Mailing: Includes the U.S. revenue and related expenses from the sale, rental and financing of our mail finishing, mail
creation, shipping equipment and software; supplies; support and other professional services; and payment solutions.
International Mailing: Includes the non-U.S. revenue and related expenses from the sale, rental and financing of our mail
finishing, mail creation, shipping equipment and software; supplies; support and other professional services; and payment
solutions.
Enterprise Business Solutions:
Production Mail: Includes the worldwide revenue and related expenses from the sale, support and other professional services
of our high-speed, production mail systems, sorting and production print equipment.
Software: Includes the worldwide revenue and related expenses from the sale and support services of non-equipment-based
mailing, customer relationship and communication and location intelligence software.
Management Services: Includes worldwide revenue and related expenses from facilities management services; secure mail
services; reprographic, document management services; and litigation support and eDiscovery services.
Mail Services: Includes the worldwide revenue and related expenses from presort mail services and cross-border mail
services.
Marketing Services: Includes the revenue and related expenses from direct marketing services for targeted customers.