IHOP 2010 Annual Report Download - page 7
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DineEquity Management Team
from left: Jean Birch (seated), Jack Tierney, Tod MacKenzie (seated), Bryan Adel, Michael Archer, John Jakubek, Julia Stewart.
Our franchise operators demonstrate
their steadfast commitment to
excellence through the entrepreneurial
spirit with which they manage their
businesses, representing our brands
in exemplary ways. We support this
commitment with programs like
Applebee’s local restaurant and
multi-unit leadership development.
At IHOP, we share best demonstrated
practices and provide franchisees with
tools to increase guest satisfaction
through improved speed of service.
We collaborate closely with franchisees
to focus on programs that add value,
create opportunities for protable
growth and work together to ensure that
our ongoing quest for excellence will
continue to set our Company apart.
Our DineEquity senior executives have
coalesced into a leadership team focused
on setting the standard for excellence in
all aspects of the business. From fostering
our brand strategies, to optimizing our
Shared Services model and promoting
a strong corporate culture, we leverage
a shared value system across the
organization that links our brands and
our business in powerful, transformative
ways. Our team members are focused on
accountability and living our values every
day. This is how our organization grows
together — operating better, smarter,
and faster — the DineEquity way.
Excellence is our state of mind. It is
what we demonstrate every day. Our
management team, franchisees and
team members strive for excellence
in everything we do.