Experian 2012 Annual Report Download - page 50

48 Experian Annual Report 2012 Business review
Responsibility 2012 Objectives Status How achieved Link to strategic
goals
Employer
Be a good employer
to all, establishing
a set of expected
behaviours and values,
aiming to ensure that
everyone working
for us is treated fairly,
given the maximum
opportunity to fulfil
their potential and that
all our workplaces are
safe and healthy.
Ensure a knowledge and understanding of
Experian’s role as a responsible business
is embedded throughout the process of
the development of the Employee Value
Proposition and that employees are given
the opportunity to comment on the relative
importance of SEE factors.
Use their feedback to support the further
development of relevant communications
regarding Experian’s responsibilities and
employees’ role in these.
The Head of Global CR was involved in the process of
the development of the Employee Value Proposition.
An Employee Deal was the outcome of the consultation
with employees on what they value. It sets out what
Experian offers and what employees undertake to
provide in return. Within the workplace Experian
pledges to contribute to the community and advance
the economies of the countries we serve in.
The Global Employee Deal and regional variations will
be communicated from June 2012 onwards.
Social Responsibility within the
heart of Experian
Strategic goal linkage:
Become the most trusted
consumer brand for credit
information services and identity
protection
Environment
Minimise as far
as possible the
environmental impacts
associated with our
business and enable
employee participation,
with a particular
concentration on the
reduction of energy
use and its effect on
global warming.
Achieve a 5% reduction in utility energy
consumption (normalised per US$1,000 of
revenue) over the three years 2010 - 2012 and
ensure quarterly energy and travel data is
received from all regions.
We have exceeded our three year energy saving target
considerably; a 21% reduction per US$1,000 of revenue,
against the original target of 5%. This year our global
utility energy consumption decreased by 1.3% and
when represented per US$1,000 of revenue, this is a 7%
reduction over the last 12 months.
Monthly energy and travel data is received from all
regions and this information will feed into regional
reports to give a local view of environmental impact.
The business is now focused on managing its
travel impacts and optimising its use of virtual
communication channels.
Experian’s regional environmental
target setting programme
Strategic goal linkage:
Build large-scale operations in
our major emerging consumer
economies
Community
Play an active part in
social and economic
regeneration in our
communities, be they
local, national or global.
Improve processes to capture information
regarding all local charitable donations and
develop meaningful KPIs for both regional
and global performance in conjunction with
regional community managers.
Working closely with regional coordinators and
the global finance team, we are now able to better
understand and report all local charitable donations.
This work has enabled a more detailed disclosure in the
directors’ report.
The intention is to review the integrity of all regions’ data
and include in reporting in the 2013 CR KPIs.
Links to Experian’s culture programme are being
developed and will also be included in next year’s
CR report.
Connecting one HR community
Strategic goal linkage:
Become the most trusted
consumer brand for credit
information services identity
protection
Achieved Part achieved Ongoing
Corporate responsibility continued