Experian 2012 Annual Report Download - page 15

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13
Governance Financial statementsBusiness reviewBusiness overview
HMRC expects our
partnership to save the
Government at least
£800 million.
These are testing times for the UK public sector as the Government reins
back on spending and promotes an agenda of reform and efficiency savings.
One of the most widely publicised initiatives has been the Prime Minister’s
commitment to tackling fraud and error in the welfare system, using the
expertise and information resources of credit reference agencies.
In July 2011, following a successful pilot, Experian was appointed by
HM Revenue & Customs (HMRC) to help reduce losses due to fraud and
error in the payment of tax credits. It’s estimated that the Government loses
more than £3bn each year from incorrect payment of these tax benefits,
which are designed to support people with low incomes or children.
Every month, Experian is applying an unrivalled view of consumers to
some 65,000 tax credit claimants. Using information such as financial
associations, changes of address and declarations of income, we’re
highlighting claims where the circumstances of an individual have
changed since the benefit was originally granted. We’re then applying
sophisticated analytics to the records to prioritise those claims where
we’ve found a potential issue. It means that HMRC can now focus their
resources on those cases that are most likely to result in a saving.
We’re also looking to apply technology from our recent acquisition
of Garlik, which provides web monitoring services that will enable
us to find relationships between individuals in cyberspace that could
indicate a citizen is no longer entitled to a benefit.
By revealing information such as an undisclosed partner or changes in
income, Experian is enabling HMRC to mount a concerted campaign to
challenge a large number of payments, which is proving very successful.
During the life of this contract HMRC expects our partnership to save
the Government at least £800 million.
Nick Mothershaw
Experian Identity
and Fraud Solutions
UK and Ireland
Decision Analytics success story: Tackling fraud and error in the welfare system
Governance Financial statementsBusiness reviewBusiness overview