LensCrafters 2013 Annual Report Download - page 22

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Planning and Professional Development
In 2013, the implementation of the “Corporate Planning of Professional Requirements and Development of
Technical and Managerial Careers Process” was completed. Promoted by the Human Resources Committee and directly
coordinated by the CEO, the Process seeks to satisfy the growing need for leadership by promptly identifying and promoting
those who, based on the results they have achieved, demonstrated learning ability and their conduct, have shown the
necessary potential to take on increasing levels of responsibility within the organization.
Thanks to advanced assessment tools and an IT platform that makes it possible to share organizational databases, the
Process now allows for the integrated management of the succession plan for 400 key roles in the Group and the definition of
professional development plans for a growing number of employees whose technical or managerial potential has been
acknowledged.
- 35% of key roles are currently entrusted to female leaders
- 76% of key roles are entrusted to international managers
- 72% of key roles are entrusted to managers promoted from within
“Your Voice”: Internal satisfaction survey
In 2013, Luxottica carried out its second internal satisfaction survey.
Thanks to the participation of 88% of the 73,415 Luxottica employees, Luxottica measured the level of engagement, loyalty
and confidence of those that work for the organization, wherever they are based in the world and at all operating levels.
The survey confirmed that Luxottica is regarded as a top-level organization by its employees, with values that confirm the
positive data that emerged from the 2011 survey and highlight growing strengths compared with benchmark global
organizations.