HTC 2013 Annual Report Download - page 51

CORPORATE GOVERNANCE CORPORATE GOVERNANCE
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9. Corporate Social Responsibility
As an international brand, HTC has joined the Electronic Industry Citizenship Coalition (EICC) to fulfill
our corporate social responsibilities and respect international human rights. CSR is practiced in all
routine operations.
1. Employee health and care
HTC's most valuable asset is our employees so we strive to create a safe, comfortable and inspirational
work environment. Every effort is made to meet and take into account the work requirements of
employees. HTC knows that maintaining employees' professionalism and passion for contributing to
the company's development are critical to the success and sustainable development of the enterprise
as a whole. Balancing work and life as well as maintaining the physical and mental health of employees
is therefore a longstanding goal of HTC.
We consider employee health to be crucial and do everything we can to provide all employees with a
healthy and comfortable environment. We have also taken action in four areas: "health management",
"health promotion", "occupational health" and "employee assistance". A high-level response
organization has also been defined to address the risk of declared infectious diseases. We also ensure
that resources are in place and effectively implemented to protect the health of every employee.
The pressures of the high-tech industry often cause employees to neglect their health. HTC not only
offers a comprehensive health plan but has also arranged for our health clinic to collaborate with
medical institutions. Employees identified as high-risk after their health exam are monitored and
treated. Related health courses have also been launched to provide employees with correct health
management information. Complementing living habits with health management helps cultivate the
self-health management ability of employees. In 2013, a total of 2,843 people took part in the health
promoting classes.
HTC has a professional-grade fitness center with fitness instructors to develop personalized fitness
programs for employees such as aerobics and massage. Classes include weight loss, aches & pains and
fitness; professional fitness classes include body shaping, aerobics, yoga and spinning classes. These
classes help look after employee health. In 2013, a total of 2,462 people attended classes at the fitness
center.
HTC has partnered with the Eden Social Welfare Foundation to set up a full-time blind masseur area in
the gym and provide employees with stress relief services. In 2013, a total of 1,526 people made use of
the massage services. In addition to employees' physical well-being, HTC attaches great importance
to the mental well-being of employees. HTC has partnered with the Hsinchu Lifeline Association to
provide each employee with six free psychological counseling service sessions each year. The service
was used 141 times by HTC employees in 2013.
HTC employees are provided with a variety of different benefits. Subsidies and incentives are offered
for participating in club activities to encourage employees to expand their life experience through
exercising and engaging in recreational pursuits in their spare time. All kinds of activities, family days,
sporting competitions as well as art and cultural competitions are hosted as well to give employees a
normal social life outside of work.
To look after female employees and promote breast-feeding, HTC has set up 18 breast-feeding rooms
and related facilities that offer mothers a comfortable nursing environment. These facilities were used
21,230 times in 2013.
For employee housing, dormitories are equipped with domestic and recreational facilities such as
gyms, libraries and meeting halls to meet employees' requirements on space and comfort. We actively
cooperate with the government's smoke-free workplace policy and care about employee health as well
so there is no smoking within HTC throughout Taiwan.
2. Safety and health
HTC has introduced the OHSAS 18001:2007 occupational safety and health management system to
practice continuous improvement.
To ensure a safe and healthy working environment for our employees, we invite an accredited lab to
test the operating environment at our factories every year. The test results all exceed the relevant
regulatory requirements.
To strengthen the safety and health awareness of employees, HTC employees undergo three hours
of safety and health training on arrival or during orientation. Employees working in special roles also
receive additional safety and health training for their position. Workers handling organic solvents for
example receive hazard communication training. Firefighting training is carried out for new employees
on a monthly basis as well.
A firefighting exercise is carried out every six months. An evacuation drill is carried out in accordance
with the emergency response plan to improve employees' emergency response skills.
HTC places a strong emphasis on our core skills and we cooperate with different specialist contractors
in developing the industry. For trusted long-term contractor partners, we not only learn from each
other but also place a strong emphasis on work safety. Proper safety measures ensure that everyone
can make the most of their strengths and contribute to mutual success. For this reason, HTC inspects
the safety and health management conditions at our contractors every year. A comprehensive labor
safety and health management plan is then developed to effectively prevent the occurrence of
occupational disasters.
Initiatives taken by HTC on contractor partners' safety and health management include: Conforming
to safety & health regulations, risk reduction through hazard identification, hazard regulation and
management, safety and health education and contractor management. Full stakeholder involvement
is used to mitigate the safety and health risks. New workers are warned about hazards before they
enter the site. These include familiarizing workers with the operating environment, manufacturing
process safety regulations and use of firefighting equipment.
3. Supplier partners
HTC knows that suppliers are essential to the continued growth of the enterprise and key partners in
sustainable development. It is therefore natural for HTC to take a strong interest in our suppliers and
invest in joint sharing, learning and growth.