Cablevision 2013 Annual Report Download - page 12

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Optimum Voice includes over 20 premium calling features, including enhanced voicemail, call waiting,
caller ID, caller ID blocking, call return, three-way calling, call forwarding, and anonymous call blocker,
among others. The Optimum Voice Homepage allows customers to manage their calling features and
directory listings, view their call history, and receive voicemails via the Internet.
Optimum Voice for Business provides for up to 24 voice lines for small and medium businesses. The
service provides over 20 important business calling features at no additional charge. Optimum Voice for
Business also offers business trunking services with support for legacy telecom interfaces and newer
internet protocol interfaces. As an optional add-on service, Optimum Voice for Business provides
customers with toll free capability.
International service for Optimum Voice includes Optimum Voice World Call, per minute plans and other
promotional plans. Optimum Voice World Call is for residential customers and provides 250 minutes per
month of calling from their Optimum Voice phone to anywhere in the world, including up to 30 minutes
of calling to Cuba, with certain restrictions, for a flat monthly fee. Per minute plans are available to both
residential and business customers.
Bundled Offers
We offer several promotional packages with discounted pricing to existing and new customers who
subscribe to two or more of our products as compared to the à la carte prices for each individual product.
We also offer other pricing discounts for certain products that are added to existing services. For
example, we offer an "Optimum Triple Play" package that is a special promotion for new customers or
eligible current customers where our three products, video, high-speed data and voice, are each available
at a reduced rate for a specified period, when purchased together. We also offer promotional and other
pricing discounts as part of our competitive and retention strategies.
Eligible residential subscribers to all three of our services are entitled to "Optimum Rewards", which
provide subscribers with exclusive discounts and offers for shopping, dining, and other benefits.
Additionally, a triple multi-product monthly discount is available to eligible residential customers not
already on certain promotional or discounted pricing plans.
System Capacity
Our cable plant network uses state of the art technology including fiber optic cable. The network is a
two-way interactive system with a minimum of 750 MHz offering HD digital channels, high-speed data
and voice services.
Programming
Programming is available to the cable television systems from a variety of sources. Program suppliers'
compensation is typically a fixed, per subscriber monthly fee (subject to contractual escalations) based, in
most cases, on the number of customers subscribing to the particular service. The programming contracts
are generally for a fixed period of time and are subject to negotiated renewal. Cable programming costs
have increased in recent years and are expected to continue to increase due to additional programming
being provided to most subscribers, increased costs to produce or purchase cable programming and other
factors.
Franchises
Our cable television systems are operated in New York, New Jersey, and Connecticut under non-
exclusive franchise agreements, where required by the franchising authority, with state and/or municipal
or county franchising authorities. Although the terms of franchise agreements differ from jurisdiction to