Blackberry 2012 Annual Report Download - page 253

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Giving and Accepting Gifts or Entertainment
Business gifts and entertainment may be appropriate courtesies that build a strong business relationship between RIM and those with
whom we do business. However, a conflict can easily arise if these courtesies suggest that favorable treatment was given or received,
or are otherwise used to influence a business decision. For this reason, we may only give or receive gifts, meals or entertainment from
existing and potential suppliers, customers or other business partners if they are:
Even if we give or receive gifts that meet the criteria above, we must always remember to do nothing that could create even the
appearance of bias. As discussed below, there are additional considerations and requirements that apply to giving gifts to public
officials.
Q: Claudette works in sales and has regular contact with many RIM customers. She has recently closed a large deal with a new
customer after a long contracting process. Since the customer has already agreed to do business with RIM, the customer doesn’t see
the harm in sending over an expensive watch to Claudette as a token of goodwill. May Claudette accept this gift?
A: No. A gift of this value does not meet the criteria for an acceptable gift, and could appear to influence further business decisions
made with regard to this customer. Claudette will need to politely inform this customer that the gift could create a potential conflict of
interest and that she cannot accept it.
Q: Maneesh works in RIM’s procurement group. A RIM supplier with whom he works closely often invites him out for meals. He has
accepted occasional dinner invitations over the past several years, but the offers have become more frequent. Maneesh does not want
to compromise business, but he also doesn’t feel comfortable accepting this distributor’s invitations. What should Maneesh do?
8
Reasonable
Infre
q
uent
In
g
ood taste
Unsolicited
Of the t
yp
e customaril
y
offered to others havin
g
a similar relationshi
p
Not cash or cash e
q
uivalents
In com
p
liance with a
pp
licable laws and re
g
ulations