Blackberry 2012 Annual Report Download - page 248

Participating in an Ethical Culture
We Actively Seek Guidance and Report Concerns
Our responsibility to know and follow our Code includes asking questions when in doubt about how it applies to a given situation. It
also includes reporting potential violations immediately so that RIM may address the issue. RIM encourages and empowers us to
report any issues or concerns we may have. In doing so, we foster our Company’s success by not allowing potentially unethical
behavior to interfere with our efficiency, innovation and progress.
You can turn to any of the following resources with questions or concerns:
If you do not feel comfortable addressing your questions or concerns to the resources mentioned above, you may raise your issue by
telephone or in writing through RIM Ethics Link at www.rimethicslink.com. A hotline number for your region is also available on
RIM Ethics Link 24 hours a day, seven days a week. Translators are also available, when needed. You may make your report
anonymously, if allowed by local law. RIM will not attempt to identify you if you choose to remain anonymous. To the extent
required by local law, anyone accused of misconduct has a right to be informed of the nature and substance of the information
reported and to correct errors. Keep in mind that anonymous reports are more difficult for our Company to investigate, so whenever
possible, you are encouraged to share your identity.
RIM will investigate all reports promptly, thoroughly and fairly, and will take appropriate action when necessary.
We Do Not Tolerate Retaliation
An important part of maintaining an ethical culture is promoting an environment in which we are comfortable asking questions and
making reports about potentially unethical behavior. For this reason, RIM does not tolerate acts of retaliation against anyone who
makes a good faith report of suspected unethical or illegal conduct. The same is true of anyone participating in the investigation of a
report. A “good faith” report means that the reporter’s intentions are honest, and there is a reasonable basis for making the report. It
does not matter if the specific circumstances reported actually amount to misconduct. However, making knowingly false or dishonest
reports is a violation of our Code, and could be subject to disciplinary action, up to and including termination.
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