Xerox 2014 Annual Report Download - page 23

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Automate and Simplify: With the right technology in place and securely integrated into our clients' IT environment,
we improve employee productivity through automating paper-based processes by digitizing paper documents and
leveraging content management, thus creating better workflows and reducing print.
In 2014 we continued to innovate and expand upon the solutions within the three stage approach to increase
mobility, security, efficiency and productivity. Significant new enhancements launched in 2014 include the following:
•Xerox Document Analytics Service: Analyzes how and why documents are printed and uses that intelligence
to digitize content and change the way information is accessed and utilized.
•Xerox Secure Print Manager Suite: Effectively integrates print information security into existing IT
infrastructure.
•Xerox Workflow Assessment Services: Demonstrates how documents move within an organization and
provides insights to create more efficient processes.
•Xerox Digital Alternatives: A simple desktop and mobile technology that automates paper-based workflows.
Allows users to easily sign, annotate, share, save and read documents from one interface thus increasing
productivity across the enterprise.
•Xerox ePublishing Services:Provides a digital file output suitable for multiple types of mobile devices and
computer displays. Includes built-in analytics tools to measure and collect valuable usage data.
•Xerox Print Awareness Tool:Patented system that actively encourages workers to be more environmentally
responsible.
Information Technology Outsourcing
We provide ITO services across all industries and have developed deep expertise in several key verticals including
Healthcare, Retail, Manufacturing, Financial Services and Public Sector. Our ITO services include managed IT
services, end user computing and IT solutions like cloud services, utility computing and desktop virtualization.
We specialize in designing, developing and delivering effective IT solutions. Our secure data centers, help desks
and managed storage facilities around the world provide a reliable IT infrastructure that minimizes the risk of
disruption to our clients' daily operations.
As a result of the pending sale of the ITO business to Atos and having met applicable accounting requirements, this
business is being reported as a discontinued operation for financial reporting purposes. Subsequent to the closing
of the ITO sale to Atos, Xerox will no longer directly market stand-alone IT services.
Document Technology Segment
Document Technology includes the sale of products and supplies, as well as the associated technical service and
financing of those products (which are not related to document outsourcing contracts). Our Document Technology
business is centered around strategic product groups that share common technology, manufacturing and product
platforms. The strategic product groups are: Entry, Mid-Range and High-End.
In 2013 we launched Xerox® ConnectKey® technology, a software system and set of solutions embedded in many
of our Entry and Mid-Range multifunction printers (MFP's). To further enhance the platform, in September 2014 we
launched ConnectKey version 1.5, which provides even more mobility, security and cloud access, to support the
growing productivity needs for today’s SMB and professional users. Additionally, we enabled ConnectKey 1.5 into
four new multifunction printers (MFPs) - including the WorkCentre 3655 Mono and WorkCentre 6655 Color A4/letter
MFPs, and the WorkCentre 5945 Mono and WorkCentre 7970 Color A3 MFPs.
Entry
Entry comprises desktop monochrome and color printers and multifunction printers ranging from small personal
devices to workgroup printers and MFPs that serve the needs of office workgroups. Entry products represented 20
percent of our total Document Technology segment revenue in 2014 and are sold to customers in all segments from
SMB to enterprise, principally through a global network of reseller partners and service providers as well as through
our direct sales force.
In 2014, we continued to build on our position in the market:
•Expanded our ConnectKey 1.5 technology into more A4 MFP devices to respond to customer needs for smaller,
lower cost devices that maintain network access and solution compatibility.
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