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31
Natural Gas Operating Statistics
Year Ended Dec. 31
2014 2013 2012
Natural gas deliveries (Thousands of MMBtu)
Residential . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152,269 150,280 123,835
C&I . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95,879 92,849 77,848
Total retail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248,148 243,129 201,683
Transportation and other. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124,000 125,057 116,611
Total deliveries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 372,148 368,186 318,294
Number of customers at end of period
Residential . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1,795,190 1,776,849 1,760,364
C&I . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155,515 154,646 154,158
Total retail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1,950,705 1,931,495 1,914,522
Transportation and other. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6,594 6,320 5,789
Total customers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1,957,299 1,937,815 1,920,311
Natural gas revenues (Thousands of Dollars)
Residential . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 1,320,207 $ 1,126,859 $ 964,642
C&I . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 727,071 586,548 488,644
Total retail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2,047,278 1,713,407 1,453,286
Transportation and other. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95,460 91,272 84,088
Total natural gas revenues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 2,142,738 $ 1,804,679 $ 1,537,374
MMBtu sales per retail customer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127.21 125.88 105.34
Revenue per retail customer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 1,050 $ 887 $ 759
Residential revenue per MMBtu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.67 7.50 7.79
C&I revenue per MMBtu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.58 6.32 6.28
Transportation and other revenue per MMBtu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0.77 0.73 0.72
GENERAL
Seasonality
The demand for electric power and natural gas is affected by seasonal differences in the weather. In general, peak sales of electricity
occur in the summer months, and peak sales of natural gas occur in the winter months. As a result, the overall operating results may
fluctuate substantially on a seasonal basis. Additionally, Xcel Energy’s operations have historically generated less revenues and
income when weather conditions are milder in the winter and cooler in the summer. See Item 7 for further discussion.
Competition
Xcel Energy is a vertically integrated utility in all of its jurisdictions, subject to traditional cost-of-service regulation by state public
utilities commissions. However, Xcel Energy is subject to different public policies that promote competition and the development of
energy markets. Xcel Energy’s industrial and large commercial customers have the ability to own or operate facilities to generate their
own electricity. In addition, customers may have the option of substituting other fuels, such as natural gas, steam or chilled water for
heating, cooling and manufacturing purposes, or the option of relocating their facilities to a lower cost region. Customers also have the
opportunity to supply their own power with on-site solar generation (typically rooftop solar) and in most jurisdictions can currently
avoid paying for most of the fixed production, transmission and distribution costs incurred to serve them. Finally, in some of our
states, customers can elect to subscribe to a community solar garden at pricing that affords them the same opportunity to avoid fixed
charges as if they had rooftop installations.