Pitney Bowes 2007 Annual Report Download - page 9

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Turn that routine report into a must-read for your clients
a generic document containing
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JOHN HANCOCK
TO IMPROVE CLIENT COMMUNICA-
tions, John Hancock Retirement Plan
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cate less. Counterintuitive, perhaps.
And surprisingly diffi cult to do.
The nation’s leading provider of 401(k)
plans, John Hancock typically sent its
45,000 plan sponsors updated fund
information twice a year. It had been
PITNEY BOWES ANNUAL REPORT 2007 7