Pitney Bowes 2007 Annual Report Download - page 21

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3
PITNEY BOWES INC.
PART I
ITEM 1. – BUSINESS
General
Pitney Bowes Inc. was incorporated in the state of Delaware on April 23, 1920, as the Pitney Bowes Postage Meter
Company. Today, Pitney Bowes Inc. is the largest provider of mail processing equipment and integrated mail solutions in the
world. In the report, the terms “we,” “us,” “our,” or “Company” are used to refer collectively to Pitney Bowes Inc. and its
subsidiaries.
We offer a full suite of equipment, supplies, software and services for end-to-end mailstream solutions which enable our
customers to optimize the flow of physical and electronic mail, documents and packages across their operations.
We operate in two business groups, Mailstream Solutions and Mailstream Services. We operate both inside and outside the
United States. See Note 19 to the Consolidated Financial Statements for financial information concerning revenue, earnings
before interest and taxes (EBIT) and identifiable assets, by reportable segment and geographic area.
For more information about us, our products, services and solutions, visit www.pb.com. Also, our annual reports on Form
10-K, quarterly reports on Form 10-Q, current reports on Form 8-K and any amendments or exhibits to those reports will be
made available free of charge through our Investor Relations section of our website at www.pb.com/investorrelations as soon
as reasonably practicable after such reports are electronically filed with, or furnished to, the Securities and Exchange
Commission (SEC). The information found on our website is not part of this or any other report we file with or furnish to the
SEC.
Business Segments
We conduct our business activities in seven business segments within the Mailstream Solutions and Mailstream Services
business groups. The principal products and services of each of our business segments are as follows:
Mailstream Solutions:
U.S. Mailing: Includes the U.S. revenue and related expenses from the sale, rental and financing of our mail
finishing, mail creation, shipping equipment and software; supplies, support and other professional services; and
payment solutions.
International Mailing: Includes the non-U.S. revenue and related expenses from the sale, rental and financing of our
mail finishing, mail creation, shipping equipment and software; supplies, support and other professional services; and
payment solutions.
Production Mail: Includes the worldwide sale, financing, support and other professional services of our high-speed,
production mail systems and sorting equipment.
Software: Includes the worldwide sale and support services of non-equipment-based mailing and customer
communication and location intelligence software.
Mailstream Services:
Management Services: Includes worldwide facilities management services; secure mail services; reprographic,
document management services; and litigation support and eDiscovery services.
Mail Services: Includes presort mail services and cross-border mail services.
Marketing Services: Includes direct marketing services for targeted customers; web-tools for the customization of
promotional mail and marketing collateral; and other marketing consulting services.
Support Services
We maintain extensive field service organizations to provide servicing for customers’ equipment, usually in the form of
annual maintenance contracts.