Cablevision 2014 Annual Report Download - page 10

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4
Optimum Online
Optimum Online is our high-speed data offering, which connects customers to the Internet using the same network that delivers
our video service.
Our current Internet speed tiers deliver up to: (i) 5 megabits per second ("Mbps") downstream and 1Mbps upstream for our Optimum
Online Internet Basics level of service (currently available in certain portions of our service area), (ii) 15Mbps downstream and
5Mbps upstream for our Optimum Online level of service, (iii) 50Mbps downstream and 25Mbps upstream for our Optimum
Online Ultra 50 level of service, (iv) 75Mbps downstream and 35Mbps upstream for our Optimum Online Ultra 75 level of service,
and (v) 101Mbps downstream and 35Mbps upstream for our Optimum Online Ultra 101 level of service.
Optimum Online and Internet Basics are available on an à la carte basis. Customers can upgrade to Optimum Online Ultra 50,
Optimum Online Ultra 75 or Optimum Online Ultra 101 for an additional charge per month. Business customers can add Static
IP (permanently assigned IP addresses) as well. Discount and promotional pricing are available when Optimum Online is combined
with our other service offerings.
Optimum Online service includes access to complimentary features such as a free to use wireless "smart router", as well as Internet
security software, including anti-virus, anti-spyware, personal firewall, and anti-spam protection. Our Optimum Online Ultra 50,
Optimum Online Ultra 75 and Optimum Online Ultra 101 levels also include web hosting and other features.
We have deployed a broadband wireless network ("WiFi") across our service area. The WiFi network allows Optimum Online
customers to access the service while they are away from their home or office. WiFi is delivered via wireless access points mounted
on our broadband network, in certain retail partner locations, certain NJ Transit rail stations, New York City parks and special
venues, such as MacArthur Airport and Nassau Coliseum. Similarly, our WiFi network is available in customer homes via a second
network included with our "smart router" product. WiFi has been activated across our entire service area, and has over 1 million
available hotspots throughout our service area, including our "smart router" product. WiFi is offered as a free value added benefit
to Optimum Online customers and for a fee to non-customers in certain locations. Our WiFi service also allows our Optimum
Online customers to access the WiFi networks of Comcast Corporation ("Comcast"), Time Warner Cable Inc., Bright House
Networks, LLC and Cox Communications, Inc.
We recently launched Freewheel, a new all-WiFi phone service providing unlimited data, talk and text. The service works anywhere
in the world where WiFi is accessible, and operates only when the device is connected to a WiFi signal. Freewheel customers
have automatic access to the Optimum WiFi network. The service costs $29.95 per month or $9.95 per month for Optimum Online
customers. The service comes with no annual contract. Freewheel is available exclusively on the Motorola Moto G device, which
is being offered for purchase at a price of $99.95.
Optimum Voice
Optimum Voice is a VoIP service available to Optimum Online subscribers and offers unlimited local, regional and long-distance
calling any time of the day or night within the United States, Puerto Rico, U.S. Virgin Islands and Canada with over 20 calling
features at a flat monthly rate. Discount and promotional pricing are available when Optimum Voice is combined with other service
offerings.
Optimum Voice includes over 20 premium calling features, including enhanced voicemail, call waiting, caller ID, caller ID blocking,
call return, three-way calling, call forwarding, and anonymous call blocker, among others. The Optimum Voice Homepage allows
customers to manage their calling features and directory listings, view their call history, and receive voicemails via the Internet.
Optimum Voice for Business provides for up to 24 voice lines for small and medium businesses. The service offers over 20
important business calling features at no additional charge. Optimum Voice for Business also offers business trunking services
with support for legacy telecom interfaces and newer Internet protocol interfaces. Optional add on services, such as international
calling, toll free calling and virtual receptionists, are also available for business customers.
International service for Optimum Voice includes Optimum Voice World Call, per minute plans and other promotional plans.
Optimum Voice World Call is for residential customers and provides 250 minutes per month of calling from their Optimum Voice
phone to anywhere in the world, including up to 30 minutes of calling to Cuba, with certain restrictions, for a flat monthly fee.
Per minute plans are available to both residential and business customers.