Xerox 2006 Annual Report Download - page 12

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XEROX ANNUAL REPORT 2006
10
Katrina and Rita are no match
for Xavier and Xerox.
Xavier University of Louisiana has been a top producer
of the nation’s Black pharmacists for eight decades,
and since 1993 it has placed more African Americans
into medical schools each year than any college
in America. But like much of New Orleans in the
late summer of 2005, its campus was under water.
And most of its administrative offices – along with
the equipment and technology to run them – were
completely disabled.
Fortunately, Dr. Norman Francis wasn’t about to let
the weather get in the way of the mission he has been
fulfilling as Xavier’s president for nearly 40 years. He
vowed that the University would reopen on January 9,
2006, a scant four months after the storms’ ravages.
Accepting Dr. Francis’s mandate that delay was not
an option, Xerox sprung into action. It immediately
provided Xerox WorkCentre multifunction systems for
offsite University command centers and executive
offices. Within days, the critical work of remediation
and reconstruction was underway.
Once floodwaters had receded, a Xerox team toured
the stricken campus only to find that water and mold
had damaged virtually all of the equipment that it had
placed. The University print shop managed by Xerox
was a total loss.
Again Xerox went to work. It conducted an inventory
to assess the status of all equipment throughout the
campus, ordered replacements, and by early January
had installed all of it, at no cost to the University.
Xerox also provided five of its associates to manage
the 84 replaced Xerox systems. When Xavier reopened
its doors on January 9, so did the print shop.
Today, student enrollment is about 80 percent of what
it was before Katrina, Dr. Francis has been awarded
the United States Medal of Freedom by President Bush
and Xavier University of Louisiana has reaffirmed its
academic, civic and humanitarian leadership.