Shaw 2013 Annual Report Download - page 5

S
haw
C
ommunications Inc
.
REP
O
RT T
OS
HAREH
O
LDER
S
August
31
,
2013
D
ea
rF
e
ll
o
w
S
h
a
r
e
h
o
l
de
r
s
:
W
e are pleased to report on our fiscal 2013 operational and financial performance. Our result
s
re
f
lect the cont
i
nuat
i
on o
f
our strate
gi
c and o
p
erat
i
onal
f
ocus on
p
ro
fi
table and susta
i
nabl
e
i
n
i
t
i
at
i
ves. The year was also h
i
ghl
i
ghted w
i
th a number o
f
strateg
i
c transact
i
ons
f
ocused on
o
ptimizing our portfolio of assets and creating value and sustainable long-term growth for ou
r
sha
r
eholde
r
s.
O
ur cont
i
nued success
i
s rooted
i
n the execut
i
on o
f
our strategy: del
i
ver
i
ng except
i
onal
customer and viewer ex
p
eriences; leadin
g
technolo
gy
and levera
g
in
g
it as a com
p
etitive
advanta
g
e across all our bus
i
nesses; and sound
fi
nanc
i
al and ca
pi
tal mana
g
ement
.
DELIVERIN
G
EX
C
EPTI
O
NAL EXPERIEN
C
E
S
F
O
R
C
U
S
T
O
MER
S
AND VIEWER
S
S
haw serves
3
.
3
m
i
ll
i
on
C
anad
i
an households across the country w
i
th V
i
deo, Internet, an
d
t
elephony services and we reach virtually all Canadians through Global Television and the 1
9
s
p
ec
i
alt
y
networks that make u
pS
haw Med
i
a.
At
S
haw, everyth
i
ng beg
i
ns w
i
th our customer. The
i
r needs and expectat
i
ons gu
i
de our act
i
ons
and we continually look for ways to improve and refine our approach to customer service. Durin
g
t
he
y
ear we cont
i
nued to
i
nvest
i
n our lead
i
n
g
network
i
n
f
rastructure and the del
i
ver
y
o
f
nex
t
g
enerat
i
on serv
i
ces, add
i
ng value
f
or our customers w
i
th the launch o
f
add
i
t
i
onal
S
haw
GO
app
s
and the expansion of Shaw GO WiFi.
Wi
th
S
haw
GO
, we have la
i
d the
f
oundat
i
on
f
or a success
f
ul TV Ever
y
where o
ff
er
i
n
g
.We
launched
S
haw
GO
Mov
i
e
C
entral over a year ago, and s
i
nce then have added a number o
f
compelling content offerings to the portfolio, including our recently launched Global Go app. In
add
i
t
i
on to l
i
ve stream
i
n
g
,
G
lobal
G
oo
ff
ers v
i
ewers
f
ull seasons o
fp
o
p
ular
p
ro
g
ramm
i
n
g
,
m
ak
i
ng
S
haw Med
i
a the
fi
rst convent
i
onal broadcaster
i
n
C
anada to o
ff
er
i
n-season stack
i
ng.
B
roadband is an important service to our customers and our Shaw GO WiFi network, now with
o
ver
30
,
000
access
p
o
i
nts
i
n western
C
anada, stron
g
l
y
d
iff
erent
i
ates our Internet
p
roduct. T
o
d
ate over
3
5
0
,
000
o
f
our customers and 7
00
,
000
dev
i
ces have authent
i
cated and are us
i
n
g
o
ur managed carrier-grade WiFi network. The Shaw GO WiFi offering also compliments our TV
E
ver
y
where
i
n
i
t
i
at
i
ve as customers ex
p
ect
f
ast and rel
i
able broadband connect
i
ons outs
i
de o
f
t
he home as they keep up w
i
th break
i
ng news and the
i
r
f
avor
i
te shows
.
The Anik G1 satellite successfully launched in the latter half of the year and Shaw Direct adde
d
o
ver
1
4
0
channels to
i
ts o
ff
er
i
n
g
s,
p
r
i
mar
i
l
y
all
i
n HD. The
i
nvestment
i
nAn
i
k
G1
br
i
n
g
sou
r
customers enhanced cho
i
ce
i
n programm
i
ng,
i
nclud
i
ng more local
C
anad
i
an channels
.
Shaw Media’s leading specialty portfolio continues to delight customers. Throughout the year
G
lobal del
i
vered sol
i
d
p
ro
g
ramm
i
n
g
,w
i
th a number o
f
shows
i
n the to
p
ten, and
G
lobal New
s
m
a
i
nta
i
ned the number one pos
i
t
i
on
i
n the Vancouver,
C
algary and Edmonton markets. Further,
d
uring the year Global News was honored as the 2013 winner of the prestigious Edward R.
M
urrow Award
f
or overall news excellence
i
n network telev
i
s
i
on
,
the
fi
rst
C
anad
i
an network t
o
earn that recogn
i
t
i
on
i
n the award’s 4
2
year h
i
story
.
Our investments in high quality content and technology to enhance and expand our innovativ
e
off
er
i
n
g
s are creat
i
n
g
value
f
or our customers and our shareholders
.
1