LensCrafters 2009 Annual Report Download - page 35

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FUNCTIONS
The Group Functions - Information Technology, Business Development, Administration, Finance & Control-
ling, Communications, Investor Relations and Human Resources - form a system of services that support
the Group's Businesses and, by applying the Group's policies and operating its systems of control, guaran-
tee the framework of governance within which those businesses are authorized to operate.
OPERATING PROCESSES
The Marketing, Style & Product Department is responsible for marketing and developing collections. The
Department has teams in all the main markets to track new styles and trends.
The Operations Department, based in Agordo, is responsible for planning, engineering and product
manufacturing and distribution.
The Quality Department, also based in Agordo, is responsible for Quality and product quality control proc-
esses in all of the Group's production sites.
BUSINESSES
The Retail and Wholesale divisions are responsible for establishing commercial presence in the world's
markets and developing proļ¬ table businesses. They have local sales organizations in their various markets
and use centralized structures providing support services.
STRUCTURE
OF THE GROUP | 33 <