Lenovo 2012 Annual Report Download - page 75

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2011/12 Annual Report Lenovo Group Limited 73
To make sure employees understand the company’s
expectations, Lenovo has a Code of Conduct that applies
to all employees worldwide and is an integral part of the
company’s ethics and compliance program. The Code
demonstrates Lenovo’s commitment to a culture of
uncompromising integrity and helps employees determine
when to seek advice and where to obtain it. All Lenovo
employees are required to comply with the Code, which
is available in seven languages and is accessible on the
company’s website along with additional policies at
http://www.lenovo.com/CSRPolicies.
Employees are further required to participate in regular
training to reinforce the company’s commitment to
compliance and to conducting business with integrity. In
addition, all new employees receive training and information
about the company’s ethics and compliance program
upon start of employment. Additional information about
the company’s commitment to conducting business with
integrity is provided through the company’s intranet and
other periodic communications.
Lenovo provides formal, confidential ways to report when
potential violations of law, company policy or the Code of
Conduct occur. These include postal mail, email and the
company’s LenovoLine, which is a confidential reporting
system accessible 24 hours a day, seven days a week
by secure website or toll-free telephone with translators
available. Where allowed by law, employees may report
concerns about business practices anonymously if they
choose. The LenovoLine and other resources are also
available to help counsel employees who may have
questions or concerns. Lenovo regards any suspected
violation of law, policy or the Code as a serious matter
and is committed to following up on all reported concerns,
which are addressed and tracked to resolution.
Employee Complaint Process
Lenovo provides guidance to its employees regarding
how to raise questions or concerns about any aspect of
their work at Lenovo, and has established clear processes
to support these reporting channels. This guidance is
communicated in several ways, including through Lenovo’s
Code of Conduct and the Diversity and Non-Discrimination
Policy.
Please visit Lenovo’s Commitment to Diversity and Non-
discrimination (http://www.lenovo.com/social_responsibility/
us/en/Lenovo_Policy_Commitment_to_Diversity_and_
Nondiscrimination.pdf) for more details.
Employees are directed to report to their managers, Human
Resources, the Ethics and Compliance Office, or the local
Lenovo Legal Department any information pertaining to:
• FraudbyoragainstLenovo
• Unethicalbusinessconduct
• Aviolationoflegalorregulatoryrequirements
• Substantialandspecificdangertohealthandsafety
• AviolationofLenovo’scorporatepoliciesand
guidelines, in particular its Code of Conduct
Lenovo has a clear non-retaliation policy, and will not
tolerate harassment, retaliation, discrimination or other
adverse action against an employee who:
• Makesaninternalreportingoodfaith
• Providesinformationorassistsinaninvestigation
regarding such a report; or
• Files,testifiesorparticipatesinalegaloradministrative
proceeding related to such matters