Hertz 2013 Annual Report Download - page 8

Table of Contents
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We provide commercial fleet leasing and management services to corporate customers throughout the United States and Canada through
Donlen, a wholly owned subsidiary of Hertz. Donlen is a fully integrated fleet management services provider with a comprehensive suite of
product offerings ranging from leasing and managing vehicle fleets to providing other fleet management services to reduce fleet operating
costs.
Our wholly-owned subsidiary, Hertz Claim Management Corporation, or “HCM,” provides claim administration services to us and, to a
lesser extent, to third parties. These services include investigating, evaluating, negotiating and disposing of a wide variety of claims,
including third-party, first-party, bodily injury, property damage, general liability and product liability, but not the underwriting of risks.
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We have identified four reportable segments, which are organized based on the products and services provided by our operating segments
and the geographic areas in which our operating segments conduct business, as follows: rental of cars, crossovers and light trucks in the
United States, or "U.S. car rental,” rental of cars, crossovers and light trucks internationally, or “international car rental," rental of industrial,
construction, material handling and other equipment, or "worldwide equipment rental" and "all other operations," which includes our Donlen
operating segment.
We historically aggregated our U.S., Europe, Other International and Donlen car rental operating segments together to produce a worldwide
car rental reportable segment. We have revised our segment results presented herein to reflect this new segment structure, including for
prior periods.
U.S. Car Rental: Our “company-operated” rental locations are those through which we, or an agent of ours, rent cars that we own or lease.
We maintain a substantial network of company-operated car rental locations in the United States and what we believe to be the largest
number of company-operated airport car rental locations in the United States, enabling us to provide consistent quality and service. Our
franchisees and associates also operate rental locations in the United States.
International Car Rental: We maintain a substantial network of company-operated car rental locations internationally. Our franchisees and
associates also operate rental locations in approximately 140 countries and jurisdictions, including most of the countries in which we have
company-operated rental locations.
Worldwide Equipment Rental: We believe that HERC is one of the largest equipment rental companies in the United States and Canada
combined. HERC rents a broad range of earthmoving equipment, material handling equipment, aerial and electrical equipment, air
compressors, generators, pumps, small tools, compaction equipment and construction-related trucks. HERC also derives revenues from the
sale of new equipment and consumables as well as through its Hertz Entertainment Services division, which rents lighting and related aerial
products used primarily in the U.S. entertainment industry.
All Other Operations: Donlen is a leading provider of fleet leasing and management services for corporate fleets. For the years ended
December 31, 2013, 2012 and for the four months ended December 31, 2011 (the period during which Donlen was owned by Hertz), Donlen
had an average of approximately 169,600, 150,800 and 137,000 vehicles under lease and management, respectively. Donlen's fleet
management programs provide outsourcing solutions to reduce fleet operating costs and improve driver productivity. These programs include
administration of preventive maintenance, advisory services, and fuel and accident management along with other complementary services.
Additionally, Donlen brings to Hertz a specialized consulting and technology expertise that will enable us to model, measure and manage
fleet performance more effectively and efficiently.
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Source: HERTZ CORP, 10-K, March 31, 2014 Powered by Morningstar® Document Research℠
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