Allstate 2014 Annual Report Download - page 6
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 |
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OUR STRATEGIC VISION
Deliver substantially more value than the
competition by reinventing protection and
retirement to improve customers’ lives.
OUR CORPORATE GOAL
Create long-term value by serving our
stakeholders, taking appropriate risks, and
leveraging our capabilities and strategic assets.
OUR VALUES
• Honesty, caring and integrity
• Inclusive diversity
• Engagement
• Accountability
• Superior performance
OUR PRIORITIES
• Customer focus
• Operational excellence
• Enterprise risk and return
• Sustainable growth
• Capital management
OUR OPERATING PRINCIPLES
• Put the customer at the center of all our actions.
• Use consumer insights, data, technology and
people to create disruptive innovation to better
serve customers and generate growth.
• Execute well-considered decisions with
precision and speed.
• Focus relentlessly on those few things that
provide the greatest impact.
• Be a learning organization that leverages
successes, learns from failures and
continuously improves.
• Provide employees, agency owners and financial
specialists fulfilling opportunities, personal
growth and performance-based rewards.
• Take an enterprise view of our people and
processes, and work as a single team to advance
Allstate rather than our individual interests.
OUR LEADERSHIP PRINCIPLES
We empower every employee to lead and
drive change.
• We’re here to serve.
• We win together.
• We drive results.
• We’re transparent.
• We continuously get better.
• We develop each other.
Our Shared Purpose
We are the Good Hands®:
We help customers realize their hopes and dreams by providing the
best products and services to protect them from life’s uncertainties
and prepare them for the future.