UPS 2015 Annual Report Download - page 3
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Dear Fellow Shareowner,
1
In the 108-year history of UPS, I can’t recall
a more exciting time to be in logistics.
Every day, we interact with 10 million
customers in more than 220 countries
and territories and serve as a preferred
logistics partner with customers across all
industries. The fast pace of change in the
industries we serve makes logistics more
important than ever.
Intheretailsector,therevolutionin
online shopping continues to spread
across borders giving rise to a new
era of global e-commerce. The unique
capabilities of our global network give us
more opportunities than ever to serve
customers from fast-growth industries like
healthcare and aerospace.
Inthemanufacturing sector,multinationals
are alternately offshoring, re-shoring
and near-shoring their supply chains at a
quickening pace, while demanding that
their logistics providers stay a step ahead of
these changes.
Theacceleratingpaceofchangemeans
thatUPSmustdelivermoreinacomplex
and rapidly evolving world. The companies
that will prosper during transformational
periods like this will be the ones that
help customers solve problems, see
opportunities they don’t see, and – most
important – deliver results. Scale matters
in this new era, so customers will gravitate
to providers whose networks are broad and
balanced. The companies that succeed will
alsobetheones thatmeetthedemands of
the present while preparing their customers
to Navigate Tomorrow.
160104_L01_NARR.indd 1 3/2/16 5:56 PM