UPS 2013 Annual Report Download - page 21

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Sustainability highlights in 2013 include:
• Recognized by Fortune Magazine as one of the “World’s Most Admired” companies in 2013.
• One of Corporate Responsibility’s “100 Best Corporate Citizens” for the 4th consecutive year.
• Recognized by Ethisphere Institute as one of the “World’s Most Ethical Companies”.
• Named to Interbrands “Best Global Brands” for the 9th consecutive year. We ranked in the Top 100 in brand value
around the world (#27) and were the only company in the transportation sector to make the list in 2013.
• Recognized as a constituent of the Dow Jones Sustainability North America Index for the 9th consecutive year; in
addition, we were included on the Dow Jones Sustainability World Index for the first time since 2006.
• Recognized as a constituent of the NASDAQ OMX and the STOXX NASDAQ OMX Global Sustainability Index for
the 4th consecutive year.
• One of America’s Top Organizations for Multicultural Business Opportunities by DiversityBusiness.com.
• Achieved a score of 99% in response to the Carbon Disclosure Project for the 3rd consecutive year.
More information on how UPS addresses its most significant sustainability issues is available in the UPS Corporate
Sustainability Report and on the UPS Sustainability website.
Community
We believe that strong communities are vital to the success of our company. By combining our philanthropy with the
volunteer time and talents of our employees, UPS helps drive positive change for organizations and communities in need across
the globe. The highlights of our corporate citizenship efforts in 2013 include:
• Local non-profits around the world received more than 1.8 million hours of volunteer service from UPS employees
participating in our Neighbor-to-Neighbor program.
• The UPS Foundation, which oversees corporate citizenship efforts for the company, invested $102 million in
donations of both cash and in-kind services to global causes primarily in four focus areas—community safety,
environmental sustainability, diversity and volunteerism.
• UPS employees, both active and retired, contributed $51 million to United Way in 2013 which was matched by a
corporate contribution of $8 million.
• Through The UPS Foundation we have the opportunity to support our global communities to offset carbon, support
clean water, reduce poverty and help individuals sustain their lives through the planting of trees. The UPS Global Tree
Planting initiative is the signature program of The UPS Foundation’s Environmental Focus area. In 2013, we
supported the planting of 1.3 million trees worldwide.
• UPS continued to aid communities impacted by disasters through our UPS Humanitarian Relief program, by providing
our logistics expertise, skilled volunteers, capacity building support and in-kind services. In 2013, UPS coordinated
more than 250 humanitarian relief shipments across 46 countries and provided funding and logistics support to
strengthen long-term recovery efforts of communities impacted by Hurricane Sandy, the Oklahoma Tornados,
Typhoon Haiyan in the Philippines, flooding in Colorado, Mexico and India as well as families displaced by the Syrian
Refugee Crisis.
• Thousands of teenagers and novice drivers in the U.S., Canada, the U.K., and Germany participated in UPS Road
Code. This safety program for new drivers features UPS employees as instructors – a role where they share driving
knowledge and safety tips amassed over our long history of safe driving.
Reputation
Great brands require connecting with customers. In working to develop these connections, we have once again received
high accolades from independent brand evaluations. In 2013, we were pleased that UPS earned the top rating in our industry
on Interbrand’s Best Global Brands and Millward Brown's BrandZ Most Valuable Global Brands. UPS also was named to
industry-leading positions in Fortune Magazine’s Most Admired and Harris Interactive’s Reputation Quotient surveys.