UPS 2013 Annual Report Download - page 2

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Financial Hi
g
hli
g
ht
s
Key Metric
s
Free Cash Flow
2013 2012 2011
Revenue $55,438 $54,127 $53,105
Operating expenses 48,404 52,784 47,025
Net income 4,372 807 3,804
Adjusted net income1 4,336 4,389 4,311
Diluted earnings per share 4.61 0.83 3.84
Adjusted diluted earnings per share1 4.57 4.53 4.35
Dividends declared per share 2.48 2.28 2.08
Assets 36,212 38,863 34,701
Long-term debt 10,824 11,089 11,095
Shareowners’ equity 6,488 4,733 7,108
Capital expenditures 2,065 2,153 2,005
Cash and marketable securities 5,245 7,924 4,275
2013 2012 2011
Return on assets (adj.)1 11.6% 12.0% 12.6%
Return on assets (GAAP) 11.6% 2.2% 11.1%
Return on equity (adj.)1 77.5% 56.9% 55.1%
Return on equity (GAAP) 77.9% 13.6% 50.2%
Return on invested capital (adj.)1 27.6% 24.6% 24.2%
Return on invested capital (GAAP) 27.8% 6.5% 21.8%
Dividend yield 2.4% 3.1% 2.8%
(in millions except for per-share amounts)
(in millions of dollars)
2013 2012 2011
Net cash from operations $7,304 $7,216 $7,073
Capital expenditures (2,065) (2,153) (2,005)
Proceeds from disposals of PP&E 104 95 27
Net change in  nance receivables 39 101 184
Other investing activities (179) 94 (257)
Free cash  ow $5,203 $5,353 $5,022
1 See reconciliation of Non-GAAP financial measures on page A1.
YEAR FOUNDED
1907
EMPLOYEES
395,
000
MILLION
CUSTOMERS
9.4
MILLION
DAILY ONLINE
TRACKING REQUESTS
WORLDWIDE
OPERATING
FACILITIES
2,700
VEHICLES IN
DELIVERY FLEET
103,
000
73,500
RETAIL ACCESS POINTS
4. 3
2013 DELIVERY VOLUME
DAILY FLIGHT
SEGMENTS
1,955
3,152
ALTERNATIVE
VEHICLES
MEMBERS
UPS
MY CHOICE®
NEARLY 7 MILLION
47. 5