UPS 2010 Annual Report Download - page 31

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Responsibility. Our operations managers are responsible for their drivers’ safety records. We
investigate every accident. If we determine that an accident could have been prevented, we retrain the
driver.
Preventive Maintenance. An integral part of our Fleet Safety Program is a comprehensive Preventive
Maintenance Program. Our fleet is tracked electronically to ensure that each vehicle is serviced before
a breakdown or accident is likely to occur.
Honor Plan. A well-defined safe driver honor plan recognizes and rewards our drivers when they
achieve success. We have over 4,000 drivers who have driven for 25 years or more without an
avoidable accident.
Our workplace safety program is built upon a comprehensive health and safety process. The foundation of
this process is our employee-management health and safety committees. The workplace safety process focuses
on employee conditioning and safety-related habits. Our employee co-chaired health and safety committees
complete comprehensive facility audits and injury analyses, and recommend facility and work process changes.
Item 3. Legal Proceedings
For a discussion of legal proceedings affecting us and our subsidiaries, please see the information under the
sub-caption “Contingencies” of the caption “Management’s Discussion and Analysis of Financial Condition and
Results of Operations” included in this report.
Item 4. Submission of Matters to a Vote of Security Holders
Reserved
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