UPS 2010 Annual Report Download - page 3

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UPS Facts
Founded 1907
Employees 400,600
Customers 8.5 million
Daily online tracking requests 26.2 million
Delivery fleet 99,795
Worldwide operating facilities 2,773
Retail access points 61,775
2010 packages delivered 3.94 billion
Daily flight segments 1,757
Alternative fuel vehicles 1,914
UPS offers time-definite delivery of letters, documents, and small packages via air and ground services to more than 220
countries and territories around the world.
UPS Supply Chain Solutions® features forwarding and logistics services in 195 countries and territories.
• Supply chain design and management
• Domestic and international air freight
• Ocean, rail, and ground freight
• Transportation network management
• Customs brokerage and mail services
UPS Freight® provides long-haul truckload and less-than-truckload (LTL) freight services in the United States, Canada,
Mexico, Guam, Puerto Rico, and the U.S. Virgin Islands.
2010 2009
Revenue $49,545 $45,297
Operating expenses 43,671 41,496
Net income 3,488 2,152
Adjusted net income* 3,570 2,316
Diluted earnings per share 3.48 2.14
Adjusted diluted earnings per share* 3.56 2.31
Dividends declared per share 1.88 1.80
Assets 33,597 31,883
Long-term debt 10,491 8,668
Shareowners’ equity 8,047 7,696
Capital expenditures 1,389 1,602
Cash and marketable securities 4,081 2,100
Financial Highlights
(in millions except for per-share amounts) • Achieved record level operating profit in
International and Supply Chain and
Freight segments
• Generated $3.1 billion in free cash flow**
after making more than $2 billion in discretionary
pension contributions
• Invested for the future through new facilities,
technology, vehicles, and aircraft
• Executed one of the largest restructuring efforts in
company history
• Generated industry-leading operating margins
in all segments of the company
Operating Highlights
* See pages 23-24 of our Form 10-K for explanations of adjustments.
**See page 6 for our calculation of free cash flow.
UPS 2010 ANNUAL REPORT 01