U-Haul 2016 Annual Report Download - page 7

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1
PART I
Item 1. Business
Company Overview
We are North America’s largest “do-it-yourself” moving and storage operator through our subsidiary U-
Haul International, Inc. (“U-Haul”). U-Haul is synonymous with “do-it-yourself” moving and storage and is
a leader in supplying products and services to help people move and store their household and
commercial goods. Our primary service objective is to provide a better and better product or service to
more and more people at a lower and lower cost. Unless the context otherwise requires, the term
“AMERCO,” “Company,” “we,” “us,” or “our” refers to AMERCO, a Nevada corporation, and all of its legal
subsidiaries, on a consolidated basis.
We were founded in 1945 as a sole proprietorship under the name "U-Haul Trailer Rental Company"
and have rented trailers ever since. Starting in 1959, we rented trucks on a one-way and in-town basis
exclusively through independent U-Haul dealers. In 1974, we began developing our network of U-Haul
managed retail stores, through which we rent our trucks and trailers, self-storage rooms and portable
moving and storage units and sell moving and self-storage products and services to complement our
independent dealer network.
We rent our distinctive orange and white U-Haul trucks and trailers as well as offer self-storage rooms
through a network of approximately 1,700 Company operated retail moving stores and approximately
19,500 independent U-Haul dealers. We also sell U-Haul brand boxes, tape and other moving and self-
storage products and services to “do-it-yourself” moving and storage customers at all of our distribution
outlets and through our uhaul.com and eMove® web sites.
We believe U-Haul is the most convenient supplier of products and services addressing the needs of
North America’s “do-it-yourself” moving and storage market. Our broad geographic coverage throughout
the United States and Canada and our extensive selection of U-Haul brand moving equipment rentals,
self-storage rooms, portable moving and storage units and related moving and storage products and
services provide our customers with convenient “one-stop” shopping.
Since 1945 U-Haul has incorporated sustainable practices into its everyday operations. We believe
that our basic business premise of equipment sharing helps reduce greenhouse gas emissions and
reduces the inventory of total large capacity vehicles. We continue to look for ways to reduce waste within
our business and are dedicated to manufacturing reusable components and recyclable products. We
believe that our commitment to sustainability, through our products and services and everyday operations
has helped us to reduce our impact on the environment.
Through Repwest Insurance Company (“Repwest”) and ARCOA Risk Retention Group ("ARCOA"),
our property and casualty insurance subsidiaries, we manage the property, liability and related insurance
claims processing for U-Haul. Oxford Life Insurance Company (“Oxford”), our life insurance subsidiary,
sells life insurance, Medicare supplement insurance, annuities and other related products to the senior
market.
Available Information
AMERCO and U-Haul are each incorporated in Nevada. U-Haul’s internet address is uhaul.com. On
AMERCO’s investor relations web site, amerco.com, we post the following filings as soon as practicable
after they are electronically filed with or furnished to the United States Securities and Exchange
Commission (“SEC”): our Annual Report on Form 10-K, our Quarterly Reports on Form 10-Q, our Current
Reports on Form 8-K, our proxy statement related to our annual meeting of stockholders, and any
amendments to those reports or statements filed or furnished pursuant to Section 13(a) or 15(d) of the
Securities Exchange Act of 1934, as amended (the “Exchange Act”). We also use our investor relations
web site as a means of disclosing material non-public information and for complying with our disclosure
obligations under Regulation FD. All such filings on our web site are available free of charge. Additionally,
you will find these materials on the SEC’s website at sec.gov.