Time Warner Cable 2008 Annual Report Download - page 6

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TIME WARNER CABLE 2008 ANNUAL REPORT
Whetherit’safamilyenjoyinganeveninginfrontof
theTVorasmallbusinessthattakesgreatprideinthe
productsitprovidesitsowncustomers,weknowour
customersrelyheavilyonTimeWarnerCable’svideo,data
andvoiceservices.Wealsorealizetheyhaveachoiceof
serviceproviders.Wewanttoearntheirtrustandtheir
business,butweknowwehaveworktodo.Ourjobis
nevercomplete,becauseconsumersandtechnology
areincontinuousmotion.
 Onthenextfewpages,we’dliketointroduceyouto
justafewofthemorethan46,000peopleatTimeWarner
Cablecommittedtoexceedingcustomerexpectations
andharnessingtechnology.Someofusinteractwith
customerseveryday,whileothersofusworkbehindthe
scenes.Whatevertheworkwedo,weunderstandthatit
cancontributetoourcustomers’satisfactionandtothe
ultimatestrengthofourcompany,ourworkforceand
ourcommunities.
We deliver entertainment and
communications services to more
than 14 million customers. It’s my job,
and the job of every one of us here,
to make sure that the services we
deliver help make our customers’
lives easier and more enjoyable.
…I Am Time Warner Cable
Andelyn
Customer Relations Coordinator