GameStop 2013 Annual Report Download - page 9

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2013 ANNUAL REPORT POWER TO THE PLAYERS
REFURBISHMENT: UNPARALLELED ADVANTAGE Our global refurbishment capabilities are one of
our competitive advantages and a critical component of the buy-sell-trade business.
The ability to receive video games and consoles that a customer brings in for trade,
repair them and return them to the consumer market is something no other retailer
can do as well as GameStop. | In addition, our largest state-of-the-art facility in
Grapevine, Texas also has proprietary technology to refurbish smartphones and
tablets, such as iPhones, iPads, Kindles and 48 different Android phones.
7
Refurbishment is global.
GameStop operates ROCs in
Australia, Canada, France,
Germany, Ireland, Italy, Sweden,
Spain and the United States.
Globally, our refurbishment
centers processed more
than 12 million software
and more than 1 million
hardware units in 2013.
Refurbishment is not only good for our business, it is also good for
the environment. In 2013, our Grapevine Refurbishment Operations
Center (ROC) recycled more than three million pounds of
electronic waste.
As the facility’s repair methods
for additional consumer
electronics continues to expand
and improve, more items that
would previously be deemed
“unusable” are resold, thus
saved from landlls.