Wells Fargo 2012 Annual Report Download - page 15

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
The bank in your pocket
keeps getting better.
Jeremy Husk used to save checks until he had enough to make
a trip to the bank. Now, he deposits them quickly and securely
using CEOMobile® Deposit.
.million
WellsFargo has 9.4million active consumer and
business mobile banking customers, and the feature
they ask for most is mobile deposit.
Six years ago, koi founder Kathy Peterson of Santa Monica,
California, noticed that nurses often carry designer handbags
but didn’t have designer options when dressing for work.
“Thescrubs available then were more of acommodity item.
Isaw the opportunity to do something more fashion-forward,
soIjumped on it.
Today, koi is a hit— not just with nurses, but also doctors,
veterinarians, and dental hygienists— and her company
always is on the lookout for faster, simpler ways to get things
done, and mobile banking fits that bill.
Jeremy Husk, executive vice president of Operations at
koi, was talking with Relationship Manager Dean Yasuda,
who knew about a pilot program for CEOMobile Deposit.
“Nowwhen we get acheckin,” said Husk, “wejust whip
out the iPhone and take a picture ofit, and we’re finished.
It’sgreat.” He estimates that the entire deposit process, from
log-in to check acceptance, takes less than 30seconds.
Saving time is important for this rapidly growingbusiness.
Husk said, “While we really like the mobile banking
features, it’s only one piece of our relationship with WellsFargo.
We need a bank that’s going to be flexible as we grow, and
WellsFargo has done that. Our partners there come up with
solutions to support ourbusiness.
Just one example: WellsFargo has continued to adjust koi’s
working capital line over the years to help it grow and meet its
specific needs.
Peterson concluded, “WellsFargo has been really good
about keeping in touch, working with us— and listening.”
Ʉ
Kathy Peterson and Jeremy Husk,
Santa Monica, California