Xerox 2003 Annual Report Download - page 16

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14
ompetitors come
and go. At Xerox, we never take competition for granted.
But, we also know what gives us the competitive edge
and what differentiates Xerox from the other players in
the industry. Quite simply: it’s our people and our
know-how.
Combined, it’s a powerful, unrivalled force of deep
knowledge on how to simplify and streamline docu-
ment-intensive business processes. No one knows
the nuances of document management better than
Xerox. No one knows how to make document devices
perform more intuitively, more efficiently than Xerox.
Xerox Global Services is all about savvy people
sharing their knowledge to help our customers
deliver better business results.
Servi es:
CMcGraw-Hill
Construction
“It’s not easy to take
millions of documents,
scan them, keep them
all together, index them
for keyword searches
then transmit them to
different locations
and different databases
at the same time for
repurposing onto different
media. Xerox showed
us that they had really
mastered this technology.”
These words from Mark Kent,
vice president of content for
McGraw-Hill Construction, sum
up the challenge McGraw-Hill
faced and the effectiveness of our
solution. Xerox worked with
McGraw-Hill to consolidate its
five regional scanning centers,
which hosted more than 30
million pages of information for
60,000 active construction sites,
into Xerox’s centralized imaging
center in Hot Springs, Ark. The
outsourcing partnership delivers
savings of 20 percent to McGraw-
Hill, shortens turnaround time for
accessing documentation and
increases customer service levels.
Massive amounts of information
available at a moment’s notice.
Smart documents at work.