Western Union 2009 Annual Report Download - page 5

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GROWING THE CORE
In our core consumer-to-consumer money transfer business, we
expanded our distribution network in 2009 to more than 410,000 Agent
locations in 200 countries and territories.
Our acquisition of the money transfer business of one of our largest
Agents, FEXCO, enhances our core business operations and advances
our ability to drive increased growth throughout Europe.
The Payment Services Directive in Europe will enable us to offer our
services at new retail locations to consumers who will benefi t from
extended hours and greater convenience.
In North America, we are expanding our distribution and extending
our brand to new customers through new Agent relationships with
banks and their online distribution channels. We made signifi cant
progress by adding U.S. Bank and Fifth Third Bank, top-tier banks in
the United States, and the continued acceleration of branch and
online transactions at Scotiabank in Canada. Just over a year ago,
banks were a very small part of our U.S. network. Today they
3
Westernunion.com allows
people to send money online
from a variety of countries.
REVENUE
($ in billions)
opportunities to expand our customer base.