Travelers 2014 Annual Report Download - page 8

Table of Contents
Selected Market and Product Information
The following table sets forth the Business and International Insurance segment's net written premiums by market and product line for the
periods indicated. For a description of the markets and product lines referred to in the table, see "—Principal Markets and Methods of Distribution"
and "—Product Lines," respectively.
Principal Markets and Methods of Distribution
The Business and International Insurance segment distributes its products through approximately 11,400 independent agencies and brokers.
Agencies and brokers are serviced by 133 field offices and three customer service centers.
Business and International Insurance continues to make significant investments in enhanced technology utilizing internet
- based applications
to provide real
- time interface capabilities with independent agencies and brokers. Business and International Insurance builds relationships with
well - established, independent insurance agencies and brokers. In selecting new independent agencies and brokers to distribute its products,
Business and International Insurance considers, among other attributes, each agency's or broker's financial strength, staff experience and strategic
fit with the Company's operating and marketing plans. Once an agency or broker is appointed, Business and International Insurance carefully
monitors its performance. The majority of products offered in the United States are distributed through a common base of independent agents and
brokers, many of whom also sell the Company's Personal Insurance products. Additionally, several operations may underwrite business with
agents that specialize in servicing the needs of certain of the industries served by these operations.
7
(for the year ended December 31, in millions)
2014
2013
2012
% of Total
2014
By market:
Domestic:
Select Accounts
$
2,707
$
2,724
$
2,775
18.5
%
Middle Market
6,108
5,862
5,654
41.7
National Accounts
1,047
1,010
907
7.2
First Party
1,579
1,552
1,436
10.8
Specialized Distribution
1,074
1,085
1,100
7.3
Total Domestic
12,515
12,233
11,872
85.5
International
2,121
1,279
1,057
14.5
Total Business and International Insurance
by market
$
14,636
$
13,512
$
12,929
100.0
%
By product line:
Domestic:
Workers' compensation
$
3,794
$
3,642
$
3,400
25.9
%
Commercial automobile
1,892
1,897
1,924
12.9
Commercial property
1,793
1,748
1,647
12.3
General liability
1,891
1,823
1,765
12.9
Commercial multi - peril
3,103
3,083
3,100
21.2
Other
42
40
36
0.3
Total Domestic
12,515
12,233
11,872
85.5
International
2,121
1,279
1,057
14.5
Total Business and International Insurance
by product line
$
14,636
$
13,512
$
12,929
100.0
%