Time Warner Cable 2010 Annual Report Download - page 6

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Mark
Customer Care
We deliver information,
entertainment and
personal connections…
Any Content. Watch a movie — on your schedule. Web search
an answer. Post your status. Talk to a friend. Listen to music.
Conference with a business associate. Just a handful of the
countless examples of how our customers experience and
communicate with their world throughout the day. Our video,
data and voice services meet all these needs.
Hundreds of channels, including on average more than 110 in
high-deinition, thousands of movies and entertainment
programming on demand, high-speed Internet access and
state-of-the-art digital phone service meet our customers’
information and entertainment needs and allow them to
connect with one another. And thanks to the wide variety
of dierent service bundles, we can increasingly meet
our customers’ content needs their way.
4 Time Warner Cable
TWC_005_2010AR_BL02_NEW.indd 4 3/21/11 6:10 PM