Time Warner Cable 2010 Annual Report Download - page 5

2010 Annual Report 3
and, increasingly, anywhere they are
and from any device they choose. In
addition, we will continue to look for
strategic, prudent ways to help grow our
existing businesses and focus on new
business opportunities as appropriate.
One of the ways we intend to add value
to customers’ lives is in developing and
delivering “Smart Home” management
solutions, including advanced home
monitoring and security services. We
currently oer traditional security
services in select service areas. In 2011,
we will focus on rolling out advanced
services, enabled by our robust
technology and infrastructure, in those
areas and in several additional ones.
In the residential space, consumers
increasingly want – and expect – multiple
devices and user interfaces to access
content. Harnessing the power of
consumer electronics devices, we
want to give our customers a better
experience. Starting in 2011, we plan
to begin delivering video directly to
consumers in their homes on multiple
IP-connected devices, such as smart TVs
and tablets.
We will also pursue additional growth
opportunities in providing services
to business customers. To drive our
growth in business services, we recently
announced that we are acquiring
NaviSite, Inc. The company is a premier
provider of enterprise-class hosting,
managed applications, messaging
and cloud computing services. The
acquisition not only secures our
presence – and credibility – in the
managed services market, but also will
help us target these services to our
large base of small- and medium-sized
businesses. We expect to close the
transaction in the second quarter of 2011.
A few weeks ago, we announced a
landmark, 20-year exclusive agreement
with the Los Angeles Lakers to telecast
all pre-season, regular season and
post-season games, starting with the
2012 – 2013 season. We will launch two
new 24-hour regional sports networks in
HD, one being the nation’s irst Spanish-
language regional sports network, to
telecast the Lakers games. Throughout
2011, we anticipate making progress on
developing these channels to deliver
programming to sports fans in unique
and enjoyable ways.
Let me close by expressing my gratitude
to our customers, communities and
shareholders. I also thank all 47,500
employees, whose hard work, dedication
and willingness to pursue excellence in
customer service have contributed to
our strong results.
Thank you for your continued support
in helping us grow.
Sincerely,
Glenn A. Britt
Chairman and Chief Executive Oicer
March 2011
It is a great privilege to be
named President and Chief
Operating Oicer of Time
Warner Cable. In 2010, our
company made tremendous
strides, both operationally and
inancially. We delivered better
products and services to our
customers and very attractive
returns to our shareholders. As I
take on my new responsibilities,
I intend to build on this success.
We will continue to allocate our
resources prudently, manage
our operations eiciently,
market our products and
services aggressively, and
serve our customers in the
best possible way.
This is a dynamic time for our
industry and our company
— a time marked by rapid
technological advances, new
competitors and lingering
economic challenges. However,
I am exceptionally enthusiastic
about our prospects. We have
a great team of employees,
and I look forward to working
with them on the challenges
and opportunities ahead.
Robert D. Marcus
President and
Chief Operating Oicer
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