OfficeMax 2012 Annual Report Download - page 3
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Financial Performance
2012 STRENGTHEN
FOUNDATION
2013–2015
GAIN MOMENTUM
2016 & BEYOND
PROFITABLE GROWTH
Sustainable Profitable Growth
Customer Satisfaction
CUSTOMER
SEGMENTATION
MULTI-CHANNEL
EXPERIENCES
ENHANCE WORKPLACE
EXPERIENCE
Creating “Win-Win” Relationships with Customers
Learning, Growth, People
TOP
TALENT
STRONG
EXECUTION
COMMITTED TO
INNOVATION
SERVICE
ORIENTATION
Leadership and Teamwork
ACCELERATE FIVE
GROWTH ADJACENCIES
Strategic and Operational Initiatives
IMPROVE STORE
PRODUCTIVITY
DRIVE SALES FORCE
PRODUCTIVITY
CONTINUE TO DRIVE
COST EFFICIENCIES
ACHIEVE POSITIVE
FREE CASH FLOW
IMPROVE INTERNATIONAL
PROFITABILITY
FOCUS I.T. SPEND ON
GROWTH ENABLERS
PURSUE TUCK-IN
ACQUISITIONS
LEVERAGE PARTNERSHIPS
& ALLIANCES
DEVELOP DIGITAL
GROWTH ENGINE