Western Union 2013 Annual Report Download - page 174
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2013 FORM 10-K
64
Consumer-to-Consumer Segment
The following table sets forth our Consumer-to-Consumer segment results of operations for the years ended December 31,
2013, 2012 and 2011.
% Change
Year Ended December 31, 2013 2012
(dollars and transactions in millions) 2013 2012 2011 vs. 2012 vs. 2011
Revenues:
Transaction fees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 3,396.1 $ 3,545.6 $ 3,580.2 (4)% (1)%
Foreign exchange revenues . . . . . . . . . . . . . . . . . . . . . . . . . . . 981.3 988.5 983.1 (1)% 1 %
Other revenues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56.2 50.2 45.1 12 % 11 %
Total revenues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 4,433.6 $ 4,584.3 $ 4,608.4 (3)% (1)%
Operating income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 1,030.4 $ 1,266.9 $ 1,316.0 (19)% (4)%
Operating income margin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23% 28% 29%
Key indicator:
Consumer-to-Consumer transactions . . . . . . . . . . . . . . . . . . . . . . 242.34 230.98 225.79 5 % 2 %