Western Union 2013 Annual Report Download - page 173

2013 FORM 10-K
63
Segment Discussion
We manage our business around the consumers and businesses we serve and the types of services we offer. Each of our three
segments addresses a different combination of consumer groups, distribution networks and services offered. Our segments are
Consumer-to-Consumer, Consumer-to-Business and Business Solutions. Businesses not considered part of these segments are
categorized as "Other."
The business segment measurements provided to, and evaluated by, our chief operating decision maker (the "CODM") are
computed in accordance with the following principles:
• The accounting policies of the reportable segments are the same as those described in the summary of significant accounting
policies.
• Corporate and other overhead is allocated to the segments primarily based on a percentage of the segments' revenue compared
to total revenue.
• Costs incurred for the review and closing of acquisitions are included in "Other."
• We incurred restructuring and related expenses of $46.8 million during the year ended December 31, 2011 which were not
allocated to the segments. While these items were identifiable to our segments, they were not included in the measurement
of segment operating profit provided to the CODM for purposes of assessing segment performance and decision making
with respect to resource allocation. For additional information on restructuring and related activities, refer to "Operating
expenses overview."
• All items not included in operating income are excluded from the segments.
The following table sets forth the components of segment revenues as a percentage of the consolidated totals for the years
ended December 31, 2013, 2012 and 2011.
Year Ended December 31,
2013 2012 2011
Consumer-to-Consumer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80% 81% 84%
Consumer-to-Business . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11% 11% 11%
Business Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7% 6% 3%
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2% 2% 2%
100% 100% 100%