Western Union 2013 Annual Report Download - page 167
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2013 FORM 10-K
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57
Our key strategic priorities are focused on:
• Strengthening consumer money transfer - We continue to implement key actions in our consumer money transfer business,
including: expanding digital money transfer channels; optimizing the performance of the distribution network; strengthening
our customer relationships; and enhancing our compliance capabilities. We also plan to continue connecting the cash and
digital worlds for our consumers. Digital and electronic account based money transfer channels delivered strong growth in
2013 and generated new customer acquisitions. We plan to accelerate usage in 2014 through added capabilities, enhanced
value propositions and expanded reach. Money transfer services through electronic channels, which include online, account
based, and mobile money transfer, combined were approximately 5% of consolidated revenue for the year ended
December 31, 2013.
• Driving growth in Western Union Business Solutions - In Western Union Business Solutions, we are working to drive new
customer acquisition and growth opportunities with existing customers through increased sales effectiveness and tailored
product solutions for specific market segments. Business Solutions represented 7% of our consolidated revenue for the year
ended December 31, 2013.
• Generating and deploying cash flow for shareholders - We currently expect to generate significant cash flow and anticipate
continuing to return capital to our shareholders in 2014 through both dividends and share repurchases, subject to U.S. cash
availability, targeted investment grade credit ratings, and other factors.