Time Warner Cable 2012 Annual Report Download - page 12

are inherently subject to uncertainty and changes in circumstances. Actual results may vary materially from the expectations
contained herein due to changes in economic, business, competitive, technological, strategic and/or regulatory factors and
other factors affecting the operation of TWC’s business. For more detailed information about these factors, and risk factors
with respect to the Company’s operations, see Item 1A, “Risk Factors,” below and “Caution Concerning Forward-Looking
Statements” in “Management’s Discussion and Analysis of Results of Operations and Financial Condition” in the financial
section of this report. TWC is under no obligation to, and expressly disclaims any obligation to, update or alter its forward-
looking statements whether as a result of changes in circumstances, new information, subsequent events or otherwise.
Available Information and Website
Although TWC and its predecessors have been in the cable business for over 40 years in various legal forms, Time
Warner Cable Inc. was incorporated as a Delaware corporation on March 21, 2003. TWC’s annual report on Form 10-K,
quarterly reports on Form 10-Q, current reports on Form 8-K and any amendments to such reports filed with or furnished to
the Securities and Exchange Commission (“SEC”) pursuant to Section 13(a) or 15(d) of the Securities Exchange Act of 1934,
as amended (the “Exchange Act”), are available free of charge on the Company’s website at www.twc.com as soon as
reasonably practicable after such reports are electronically filed with or furnished to the SEC (www.sec.gov). The Company
is providing the address to its website solely for the information of investors. The Company does not intend the address to be
an active link or to incorporate the contents of the website into this report.
Services
TWC offers video, high-speed data and voice services to residential and business services customers over the
Company’s broadband cable systems. TWC’s business services also include networking and transport services (including cell
tower backhaul services) and managed and outsourced IT solutions and cloud services. TWC also sells advertising to a
variety of national, regional and local customers.
Residential Services
TWC offers a broad range of residential products and services designed with the goal of giving customers access to any
content they want, any time they want it, anywhere they are and on any device they choose. Customers have access to TWC’s
extensive programming offerings, which, increasingly, they can watch wherever they are connected to the Internet, and,
through TWC’s high-speed data service, including its growing network of WiFi hot spots, they have access to online content
from a vast number of sources. TWC provides advanced services, such as Video on Demand (“VOD”) and digital video
recorders (“DVR”) that allow customers to access content when they want it and, through the Company’s TWC TV apps, on
a growing array of devices.
Video Services
Programming. TWC offers various tiers and packages of residential video programming and music services ranging from a
basic service tier with approximately 25 channels to a full set of digital packages with approximately 400 channels. TWC tailors its
programming tiers and packages to appeal to specific groups of customers. It offers specialty tiers of genre-based programming,
such as the Family Choice Tier, Movie Pass and Sports Pass, as well as packages such as Time Warner Cable TV Essentials, which
targets budget-conscious customers. TWC also offers packages with extensive amounts of foreign-language programming,
including El Paquetazo, with English and Spanish-language channels designed to appeal to Spanish-speaking subscribers. TWC’s
residential video subscribers may also subscribe to premium network programming, such as HBO, Showtime, Starz and Cinemax
and related offerings. TWC continually strives to offer its video services customers the programming they want, and, during 2012,
TWC added key sports programming, including NFL Network and Red Zone, as well as the PAC-12 Networks.
TWC offers residential video subscribers, on average, approximately 165 high definition (“HD”) channels, including all
the major broadcast networks and the leading national cable networks, premium networks and regional sports networks, as
well as a large selection of VOD programming in HD. TWC also offers select programming in a three-dimensional or “3D”
format to subscribers with 3D-capable televisions.
TWC’s residential video subscribers pay a monthly fee based on the video programming tier or package they receive.
Subscribers to specialized tiers and premium networks are charged an additional monthly fee, with discounts generally
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