Time Warner Cable 2011 Annual Report Download - page 5

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32011 Annual ReportTime Warner Cable
MAXIMIZING
PROFITABLE GROWTH
We entered 2012 positioned
for sustainable growth and
poised for further operational
improvements. As we look to
build on our momentum, we
are undertaking a number of
initiatives, including:
• Expanding our Business
Services product o erings,
growing our sales force,
improving productivity,
and increasing our
serviceable footprint
• Remaining focused on
maintaining and growing
our Residential Services,
through targeted sales
and marketing, an
improved customer
experience, and continued
product innovation
• Driving advertising revenue
growth, by capturing
political spending and
expanding our third-party
rep deals
• Launching new business
initiatives and product
enhancements—including
two previously announced
Regional Sports Networks
(RSNs) featuring Los
Angeles Lakers® games and
content, Time Warner Cable
IntelligentHome™ (our
advanced home security
and monitoring service),
and the expansion of our
WiFi capabilities
• Capturing synergies related
to our recent acquisitions
• Making prudent capital
investments in our
business to improve our
infrastructure and support
our plans for growth
A COMMITMENT TO LEAD…
IN OUR INDUSTRY AND
OUR COMMUNITIES
I am proud of the steps
we took in 2011 to solidify
Time Warner Cable as a
leader in the industry and in
the communities we serve.
This commitment starts with
our own leaders. In 2010, we
strengthened our company’s
leadership with the elevation
of Rob Marcus to President
and Chief Operating O icer.
In July 2011, we rounded
out the team with the
arrival of Irene Esteves as
Executive Vice President
and Chief Financial O icer,
succeeding Rob. With Rob,
Irene and other leaders
throughout the company, I
believe we have the
best leadership team in
the business.
I am also very proud of
the innovative work we
are doing to support our
communities at both the
local and national levels—by
increasing student awareness
of and interest in science,
technology, engineering,
and math (STEM). We are
inspiring the next generation
of problem solvers through
our Connect a Million Minds®
(connectamillionminds.com)
initiative, which encourages
students to pursue STEM
education and careers.
I thank the more than 50,000
Time Warner Cable employees
for the genuine dedication
they bring to their work, day in
and day out. They are smart,
creative, and very committed
to our mission and values.
Finally, I extend my
appreciation to all of you.
You have our steadfast
commitment to continuously
strive to return long-term
value on the investment you
have entrusted to us.
Sincerely,
Glenn A. Britt
Chairman and
Chief Executive O icer
March 2012