Sears 2013 Annual Report Download - page 3

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3
ways our members and customers can receive their purchases, allowing our members and customers to buy online
and pick up in store. This service, powered by MyGofer, is now available in over 1,100 Kmart stores via either
mygofer.com or kmart.com. Kmart also sells its products through its kmart.com website and provides members and
customers the option of buying through a mobile app or online and picking up their merchandise in one of our
Kmart stores.
Sears Domestic
At February 1, 2014, Sears Domestic operations consisted of the following:
• Full-line Stores—778 stores, of which 768 are Full-line stores located across all 50 states and Puerto
Rico. These stores are primarily mall-based locations averaging 136,000 square feet. Full-line stores
offer a wide array of products and service offerings across many merchandise categories, including
appliances, consumer electronics, tools, sporting goods, outdoor living, lawn and garden equipment,
certain automotive services and products, such as tires and batteries, home fashion products, as well as
apparel, footwear, jewelry and accessories for the whole family. Our product offerings include our
proprietary Kenmore, Craftsman, DieHard, Lands' End, Covington, Apostrophe, and Canyon River
Blues brand merchandise, and other brand merchandise such as Alphaline and Roadhandler. In addition,
at February 1, 2014, we operated 10 Sears Essentials/Grand stores located in 10 states. These stores are
primarily free-standing units averaging 157,000 square feet, offering health and beauty products, pantry
goods, household products and toys in addition to the offerings of the typical mall-based store. We also
have 696 Sears Auto Centers operating in association with Full-line stores and eight Sears Auto Centers
operating out of Sears Essentials/Grand stores. In addition, there are 34 free standing Sears Auto Centers
that operate independently of Full-line stores. Sears also extends the availability of its product selection
through the use of its sears.com website, which offers an assortment of home, apparel and accessory
merchandise and provides members and customers the option of buying through a mobile app or online
and picking up their merchandise in one of our Full-line stores. As previously announced, we are
considering strategic alternatives for our Sears Auto Center business, subject to board approval and other
conditions.
• Specialty Stores—50 specialty stores (primarily consisting of the 34 free standing Sears Auto Centers
noted above and 13 Lands' End retail stores noted below) located in free-standing, off-mall locations or
high-traffic neighborhood shopping centers.
• Lands' End—Lands' End, Inc. ("Lands' End") is a leading direct merchant of traditionally styled casual
clothing, accessories and footwear for men, women and children, as well as home products and soft
luggage. These products are offered through multiple selling channels including landsend.com, one of
the leading apparel websites, as well as catalog mailings, and international businesses. Lands' End has
13 retail stores, averaging 9,000 square feet, which offer Lands' End merchandise primarily from catalog
and Internet channel overstocks. In addition, Lands' End has 275 “store within a store” departments
inside Sears Domestic Full-line locations.
As previously announced, we are pursuing the separation of our Lands' End business through a pro rata
distribution to our shareholders, subject to certain conditions.
• Commercial Sales—We sell Sears merchandise, parts, and services to commercial customers through
our business-to-business Sears Commercial Sales and Appliance Builder/Distributor businesses.
• Sears Commercial Sales provides appliances and services to commercial customers in the single-
family residential construction/remodel, property management, multi-family new construction,
and government/military sectors.
• Our Appliance Builder/Distributor business offers premium appliance and plumbing fixtures to
architects, designers, and new construction or remodeling customers, and is currently operating
in nine markets with 17 facilities.
• Home Services—Product Repair Services, the nation's largest product repair service provider, is a key
element in our active relationship with more than 41 million households. With approximately 7,500
service technicians making over 13 million service and installation calls annually, this business delivers