Pitney Bowes 2009 Annual Report Download - page 21

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3
PITNEY BOWES INC.
PART I
ITEM 1. – BUSINESS
General
Pitney Bowes Inc. was incorporated in the state of Delaware on April 23, 1920, as the Pitney Bowes Postage Meter Company. Today,
Pitney Bowes Inc. is the largest provider of mail processing equipment and integrated mail solutions in the world. In the report, the
terms “we,” “us,” “our,” or “Company” are used to refer collectively to Pitney Bowes Inc. and its subsidiaries.
We offer a full suite of equipment, supplies, software and services for end-to-end mailstream solutions which enable our customers to
optimize the flow of physical and electronic mail, documents and packages across their operations.
We operate in two business groups: Mailstream Solutions and Mailstream Services. We operate both inside and outside the United
States. See Note 18 to the Consolidated Financial Statements for financial information concerning revenue, earnings before interest
and taxes (EBIT) and identifiable assets, by reportable segment and geographic area.
For more information about us, our products, services and solutions, visit www.pb.com. Also, our annual reports on Form 10-K,
quarterly reports on Form 10-Q, current reports on Form 8-K and any amendments or exhibits to those reports will be made available,
free of charge through our Investor Relations section of our website at www.pb.com/investorrelations, as soon as reasonably
practicable after such reports are electronically filed with, or furnished to, the Commission. The information found on our website is
not part of this or any other report we file with or furnish to the Commission.
We file annual, quarterly and current reports, proxy statements and other information with the Commission. You may access and read
our SEC filings over the Internet at the SEC’s website at http://www.sec.gov. This uniform resource locator is an inactive textual
reference only and is not intended to incorporate the contents of the SEC website into this Form 10-K.
You may read and copy any document we file with the SEC at the SEC’s Public Reference Room at 450 Fifth Street, NW,
Washington, DC 20549. You may also request copies of the documents that we file with the SEC by writing to the SEC’s Office of
Public Reference at the above address, at prescribed rates. Please call the SEC at (800) 732-0330 for further information on the
operations of the Public Reference Room and copying charges.
Business Segments
We conduct our business activities in seven reporting segments within two business groups, Mailstream Solutions and Mailstream
Services. The principal products and services of each of our reporting segments are as follows:
Mailstream Solutions:
U.S. Mailing: Includes the U.S. revenue and related expenses from the sale, rental and financing of our mail finishing, mail
creation, shipping equipment and software; supplies; support and other professional services; and payment solutions.
International Mailing: Includes the non-U.S. revenue and related expenses from the sale, rental and financing of our mail
finishing, mail creation, shipping equipment and software; supplies; support and other professional services; and payment
solutions.
Production Mail: Includes the worldwide revenue and related expenses from the sale, financing, support and other
professional services of our high-speed, production mail systems and sorting equipment.
Software: Includes the worldwide revenue and related expenses from the sale and support services of non-equipment-based
mailing, customer communication and location intelligence software.
Mailstream Services:
Management Services: Includes worldwide facilities management services; secure mail services; reprographic, document
management services; and litigation support and eDiscovery services.
Mail Services: Includes presort mail services and cross-border mail services.
Marketing Services: Includes direct marketing services for targeted customers.