PG&E 2014 Annual Report Download - page 24

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16
Electricity Operating Statistics
The following table shows certain of the Utility’s operating statistics from 2012 to 2014 for electricity sold or delivered,
including the classification of revenues by type of service.
2014 2013 2012
Customers (average for the year) 5,276,025 5,243,216 5,214,170
Deliveries (in GWh) (1) 86,303 86,513 86,113
Revenues (in millions):
Residential $4,784 $5,091 $4,953
Commercial 5,141 4,905 4,735
Industrial 1,543 1,388 1,408
Agricultural 1,172 1,021 901
Public street and highway lighting 79 75 79
Other (2) (172) (128) (11)
Subtotal 12,547 12,352 12,065
Regulatory balancing accounts (3) 1,109 137 (51)
Total operating revenues $ 13,656 $ 12,489 $ 12,014
Selected Statistics:
Average annual residential usage (kWh) 6,458 6,752 5,961
Average billed revenues per kWh:
Residential $ 0.1603 $ 0.1643 $ 0.1594
Commercial 0.1585 0.1499 0.1449
Industrial 0.0998 0.0928 0.917
Agricultural 0.1516 0.1454 0.1458
Net plant investment per customer $6,339 $6,002 $4,919
(1) These amounts include electricity provided to direct access customers and CCAs who procure their own supplies of electricity.
(2) This activity is primarily related to a remittance of revenue to the Department of Water Resources (“DWR”) (the Utility acts as a billing and collection agent on
behalf of the DWR), partially offset by other miscellaneous revenue items.
(3) These amounts represent revenues authorized to be billed. The 2014 activity represents an increase to balancing account receivable primarily related to the
adoption of the 2014 GRC.
Natural Gas Utility Operations
The Utility provides natural gas transportation services to “core” customers (i.e., small commercial and residential
customers) and to “non-core” customers (i.e., industrial, large commercial, and natural gas-fired electric generation facilities) that
are connected to the Utility’s gas system in its service territory. Core customers can purchase natural gas procurement service (i.e.,
natural gas supply) from either the Utility or non-utility third-party gas procurement service providers (referred to as core transport
agents). When core customers purchase gas supply from a core transport agent, the Utility continues to provide gas delivery,
metering and billing services to customers. When the Utility provides both transportation and procurement services, the Utility
refers to the combined service as “bundled” natural gas service. Currently, more than 91% of core customers, representing nearly
80% of the annual core market demand, receive bundled natural gas service from the Utility.
The Utility does not provide procurement service to non-core customers, who must purchase their gas supplies from third-
party suppliers. The Utility offers backbone gas transmission, gas delivery (local transmission and distribution), and gas storage
services as separate and distinct services to its non-core customers. Access to the Utility’s backbone gas transmission system is
available for all natural gas marketers and shippers, as well as non-core customers. The Utility also delivers gas to off-system
customers (i.e., outside of the Utility’s service territory) and to third-party natural gas storage customers.