Xerox 2005 Annual Report Download - page 17
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Now documents of any length, size, color or complexity
can be sent halfway around the world as easily as to
the building next door. That means huge savings in time
and cost, as Dow’s documents will no longer have to
be shipped and caught up in transportation delays before
they’re delivered.
It might sound easy, but the implementation has been,
well, significantly more complicated than a domestic
initiative. There are 54 countries we’re working with and
that’s where Xerox’s global leadership shines through.
We’ve devised processes that work in any culture, and
we’ve trained and set up help desks in over ten languages.
Even though the solution is global, Dow is measuring
success one local user at a time.
11
Kent, Katherine, Tom, Susan
Mack Murrell
Senior Director
Enterprise IT Operations & Office Facilities
The Dow Chemical Company