Nokia 2008 Annual Report Download - page 53

and standardized Industry Code of Conduct, benchmarked against international labor laws and
standards. This standard will be integrated into Nokia Siemens Networks global employment policies
and guidelines, providing information and guidance. Using the standard as performance indicators,
Nokia Siemens Networks is also building an effective management system to monitor and assess
labor conditions, starting first with manufacturing operations.
Promoting Diversity in the Workplace
Nokia and Nokia Siemens Networks are committed to both promoting diversity and inclusion in the
workplace and providing rewarding career development opportunities for all employees. In 2008, on
average, 13.7% of senior management positions within Nokia were held by women, while 47.4% of
senior management positions were held by people of nonFinnish nationality. At December 31, 2008,
22.7% of senior management positions within Nokia Siemens Networks were held by women. Senior
management positions are defined differently in Nokia and Nokia Siemens Networks, and accordingly
their related data is not directly comparable.
Voluntary Attrition at Nokia
During 2008, the rate of voluntary attrition was 9.3% at Nokia and 6.2% at Nokia Siemens Networks.
Suppliers—Corporate Responsibility
Nokia
During 2008, we continued to promote environmental and social responsibility in the supply chain.
From the environmental perspective, we increased the visibility of suppliers’ environmental
performance and target setting, focusing on four key areas: energy consumption, carbon dioxide (CO
2
)
emissions, water consumption and waste generation. Of our suppliers that together account for 69%
of our overall hardware expenditure, 82% have reduction targets for energy, CO
2
, water and waste in
place and monitored. This monitoring is continuing in 2009 as part of our ongoing cooperation with
suppliers.
We also monitored our suppliers’ site certification to Environmental Management System ISO14001.
At December 31, 2008, 91% of our direct suppliers’ sites serving Nokia were ISO14001 certified. These
certified suppliers account for at least 98% of our hardware purchasing expenditure.
Regarding EU REACH, or the European Union Regulation on Registration, Evaluation, Authorisation and
Restriction of Chemicals, we have been actively surveying and cooperating with all our direct
suppliers to generate awareness and ensure that necessary actions are in place.
From a social and environmental perspective we have continued to promote compliance against our
requirements. We conducted 62 Nokia Supplier Requirements assessments and eight indepth labor,
health and safety and environmental assessments in 2008. Five of the indepth assessments were
conducted by internal Nokia assessors and three by external thirdparty assessors, as part of the
Global eSustainability Initiative (GeSI) and Electronic Industry Citizenship Coalition (EICC) industry joint
audit pilot.
Nokia conducts an annual Supplier Satisfaction Survey. In 2008, the overall satisfaction survey result
was 78%, on a scale where 0% represents an unacceptable level and 100% represents an excellent
level. Overall satisfaction reflects how Nokia performs on areas such as planning, relationship
management and whether other business expectations force suppliers to compromise on their
environmental and ethical level of compliance. The overall satisfaction level of suppliers to Nokia’s
Corporate Responsibility was 90%.
In addition to our own work we have continued to participate at an industry level through the GeSI
and World Resources Institute’s Greenhouse Gas (GHG) Protocol, and we actively participate in
workgroups focusing on learning and capability building, extractives and joint industry audits.
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