Nokia 2008 Annual Report Download - page 52

human, to reflect how we do business and work with each other; engaging you , to reflect how we
engage our customers, our suppliers, and our own employees in what Nokia stands for; and
passion
for innovation,
to reflect our curiosity about the world around us and our desire to improve people’s
lives through innovation in technology.
We also encourage open discussion and debate within the business. An annual global employee
survey is conducted as a way of getting feedback from our employees on a range of important issues,
and we act on this feedback when designing our people policies and practices. It is also possible for
employees to ask questions about our business, even anonymously, through the company Intranet—
our internal Internet pages—and receive a prompt and openly published response.
Nokia Siemens Networks also has a set of values that reflects and supports its business and the
changing environment. The values form the basis of how Nokia Siemens Networks operates:
focus on
our customer
, to reflect the importance of helping customers succeed in their business; communicate
openly
, to reflect the importance of speedy, factbased and transparent communications; inspire ,to
reflect the importance of building excitement within the business, especially about the needs of
customers;
innovate , to reflect the focus on innovation to succeed; and win together , to reflect how
trust, respect, honesty and openness form the workplace.
Code of Conduct
Efforts at expanding the knowledge among employees of Nokia’s Code of Conduct continued in 2008.
By the end of the year, approximately 86% of Nokia employees had completed the Nokia Code of
Conduct training provided by the company. Upon the completion of our acquisition of NAVTEQ, we
have also communicated our Code of Conduct to all NAVTEQ employees to make them aware of our
values, ethics and responsibilities both as a business and as individual employees. Information on the
Nokia Code of Conduct is available in 34 languages, and a web training tool and online test for
employees are used to ensure they understand the issues covered in the Nokia Code of Conduct. Since
the beginning of 2009, Nokia has had an Ethics Office, whose role is to support all employees in
matters relating to the Code of Conduct.
On January 1, 2009, Nokia Siemens Networks published a revised Code of Conduct which is identical
with that of Nokia. See Item 4B. “Business Overview—Nokia Siemens Networks—Compliance
Program.”
Labor Conditions at Manufacturing Facilities
At December 31, 2008, we had 25 576 employees working directly in production, including
manufacturing, packaging and shipping, at our ten mobile device manufacturing facilities. During
2008, the injury and illness rate amongst all our employees at our production facilities was 0.6.
In 2008, all nine of our main device manufacturing facilities were assessed against our assessment
framework which is based on International Labour Organization conventions and the human rights
declarations of the United Nations. The assessments were conducted by a professional external
assessment company, STRCSCC. Results showed these factories have successfully implemented the
framework into employment processes, although some areas for improvement related to overtime
control and occupational safety, mainly related to fire safety, were detected. All findings have an
action plan in place and those facilities with an action plan will receive a reassessment during first
half 2009 to ensure full compliance with the framework.
To support the implementation of the framework all manufacturing facility employees undertake
training on the principles of the framework as part of their induction.
At December 31, 2008, Nokia Siemens Networks had 2 012 employees working directly in
production—including manufacturing, packaging and shipping—at its production facilities. During
2008, Nokia Siemens Networks started to develop a framework for managing labor conditions. The
first step was to define a standard, which is based on International Labour Organization conventions
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