Nokia 2008 Annual Report Download - page 51

participants, as well as other measures with potentially protectionist objectives that the host
governments in different countries may take. Export control, tariffs or other fees or levies imposed on
our products; environmental, product safety and security and other regulations that adversely affect
the export, import, pricing or costs of our products, services and solutions; as well as new services
related to our products, could adversely affect our net sales and results of operations.
For example, in the United States, our products and solutions are subject to a wide range of
government regulations that might have a direct impact on our business, including, but not limited
to, regulation related to product certification, standards, spectrum management, access networks,
competition and environment. We are in continuous dialogue with relevant United States agencies,
regulators and the Congress through our experts, industry associations and our office in
Washington, D.C. Also, the European Union (EU) regulation has in many areas a direct effect on our
business and customers within the single market of the EU. For example, the European Commission is
considering measures that would require the member states of the European Union to levy import
duties for highend mobile devices and their components which, if eventually taken, could potentially
result in similar countermeasures by the other countries outside the European Union. These legal
requirements influence, for example, the conditions for innovation and investment in fixed and
wireless broadband communication infrastructure. We interact continuously with the EU institutions
through our experts, industry associations and our office in Brussels.
Corporate Responsibility—Nokia Devices & Services and Nokia Siemens Networks
The following discussion includes description of the corporate responsibility activities of our Devices &
Services and Nokia Siemens Networks segments only, unless otherwise indicated. In the following
discussion, “Nokia” refers to Nokia excluding NAVTEQ and Nokia Siemens Network.
Customers—Corporate Responsibility
Accessibility of Nokia Devices
Accessibility is about making Nokia devices and services usable and accessible to the greatest possible
number of people, including customers with disabilities. We have been working on accessibility
concerns for more than ten years, and by the end of 2008 we continued to offer more than 60 device
features or applications aimed at providing greater accessibility for people with limitations in
hearing, speech, vision, mobility and cognition. We work together with representatives from disability
organizations, regulators and academia to discuss accessibility priorities and development. During
2008, we offered new functionality for accessibility, including:
• A wireless bluetooth loopset LPS5, for connecting a mobile phone or other audio device with
tcoil equipped hearing aids;
• Improved video call functionality to support online calls using sign language; and
• Support for Hands Free Adapter with a mobility switch that allows users to activate all the
voice activated features of a Nokia device.
Nokia Forum thirdparty developers have also introduced voice feedback, optical scanning and
supportive services to the mobile devices that complement the Nokia offering addressing sensorial
and physical challenges in mobile communications.
Employees—Corporate Responsibility
Values
We have a set of values developed by our employees around the world that reflects and supports our
business and changing environment. The values act as a foundation for our evolving business culture
and form the basis of how we operate:
achieving together, to reflect how we reach out to others,
encouraging them to work together with us and share risks, responsibilities and successes;
very
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