IBM 2002 Annual Report Download - page 24

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22
marc lautenbach
General Manager
Global Small and Medium Business
ann o’neal
President
Integrated Concepts, Inc.
dennis burke
CEO
Essex Technology
les wyatt
Senior Vice President and
Chief Marketing Officer
J.D. Edwards
Business Consulting Services
IBM created the world’s largest consulting services
organization
—
Business Consulting Services
—
following the acquisition of about 30,000 professionals
from PricewaterhouseCoopers Consulting.
Customers are twice as likely to consider
IBM consulting over any competitor in 2002
—
Forrester Research
Business Consulting Services was
rated number one in Consulting Monitor’s
survey for “understanding the client’s industry” in 2002
Nearly 60,000 professionals
serving customers in 160 countries
david dockray
Managing Partner, Business Consulting Services
Europe/Middle East/Africa
ginni rometty
Managing Partner
Business Consulting Services
revamping a customer’s it infrastructure into an integrated,
intuitive system is hard. But that’s actually the easy part. Helping the
business and human infrastructure learn how to sense and respond
at the speed of the market… well, that takes a unique collection of
business transformation skills and industry-specific experience.
Small and Medium Business Market
and Business Partners
Small and medium businesses represent a $300 billion
market opportunity that continues to
grow faster than the rest of the industry. In 2002,
IBM outperformed this sector globally.
90,000
business partners
worldwide generate 50% of
IBM’s small and medium business sales
IBM will invest
$500 million in 2003
to help business partners generate
demand and sales